123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.67

4.7 Rating 12,900 Reviews

94 %

of reviewers recommend 123 Flowers

4.7

Based on 12,900 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am extremely disappointed by this companies service. I placed a n order for a friends birthday on 11th if April in Nashville and I wrote the address so clearly. I also sent an email to make sure everything was ok. I upgraded my order and asked them to confirm. They charged my bank account and after two days they sent me an email saying they have cancelled my order since they don’t cover USA!!! Why did they take so many days to realised the address wasn’t covered? They never replied to my emails and it was impossible to contact them to get my money back. I will ask any body who is going to place an order to revise their decision since this company is disfunctional.”

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Posted 2 years ago

“5 star service”

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Posted 2 years ago

“Anne was very disappointed having ordered some flowers for a friends birthday from another company and they were not delivered and she was refunded. We were so pleased to see you had a similar bouquet available and for cheaper. We are trusting that Anne's friend receives her flowers and hopefully tomorrow.”

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Posted 2 years ago

“Lovely flowers, lasted for well over a week. Wil definitely use 123 flowers again.”

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Posted 2 years ago

“Excellent flowers 💐 always on time and would highly recommend 123 flowers thank you.”

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Posted 2 years ago

“Such an easy experience ordering these super lovely flowers. 100% reccomend”

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Posted 2 years ago

“This is an excellent site if you want good quality flowers and prompt delivery.”

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Posted 2 years ago

“Just placed a no fuss free delivery bouquet for friends birthday for under £20 Thanks 123 Flowers what a bargain!”

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Posted 2 years ago

“Have used 123 flowers on many occasions now and will continue to do so. I've never had any problems. Would recommend”

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Posted 2 years ago

“Always great and delivers on time”

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Posted 2 years ago

“After placing my order, website offered me £7.50 off my next order. I have one here which website will not accept so what is the point of sending me another one????? Not happy!!”

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Posted 2 years ago

“Paying was long-winded, but otherwise great”

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Posted 2 years ago

“Gorgeous blooms and excellent delivery”

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Posted 2 years ago

“Good company always on time and quick with it”

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Posted 2 years ago

“Paid extra for their largest bouquet which arrived half dead/drooping and heads snapped off. Even if their were fresh, they looked NOTHING like the image on the website. Under consumer rights, you're entitled to a full refund so I've emailed stating this is what I'm wanting. If I have no response by the end of the week or they reply stating I will not be refunded, I will be pursuing this further to trading standards and BBC XRAY”

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Posted 2 years ago

“Absolutely disgusting customer service and even worse flowers. £34 for a large bouquet that was nothing more than grass and dead roses. Would not refund my money that shouldn’t be allowed to scam people like this”

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Posted 2 years ago

“DO NOT BUY FROM THIS COMPANY!!! Honestly the worst flowers I have ever seen. Ordered for my mum for Mother’s Day and I payed extra for a bigger bouquet. She received a bunch of flowers that you could get from a petrol station. I emailed them and they would not help in the slightest. Terrible customer service”

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Posted 2 years ago

“I have received very positive feedback from the recipients of flowers sent by myself. Punctuality and lovely presentation of bouquets each time. I ordered them 10 days in advance. Total satisfactory service - thank you!”

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Posted 2 years ago

“Nice flowers reasonably priced. too many options to pay Kind regards Mrs S Jackson”

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Posted 2 years ago

“Ordered a medium bouquet for Mother's day. Arrived on time. However the bouquet was dreadful. Wilting, small and dying in less than 24 hours. Contacted customer service, offered to resend but would not arrive in the time for mother's Day. The bouquet was certainly not worth £30. Extremely disappointed.”

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Posted 2 years ago

123 Flowers is rated 4.7 based on 12,900 reviews