123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.67

4.7 Rating 12,884 Reviews

94 %

of reviewers recommend 123 Flowers

4.7

Based on 12,884 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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123 Flowers 5 star review on 6th March 2024

4 Gallon Road

123 Flowers 5 star review on 29th January 2024

I Brown

123 Flowers 1 star review on 24th January 2024

123 Flowers 5 star review on 26th May 2023

Z Townsend

750

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“no problems so far, will wait and see on delivery”

Helpful Report

Posted 10 months ago

Dear Alfie, thank you so much for taking the time to give 123 Flowers a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you have had no problems so far. We understand that the delivery is crucial, and rest assured, we are doing our best to ensure a smooth and timely delivery to you.

Posted 10 months ago

“Absolutely amazing flowers and service!! Would definitely recommend:)”

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Posted 10 months ago

Dear Clodagh, thank you so much for your fabulous 5-star review of 123 Flowers! We are thrilled to hear that you found our flowers and service absolutely amazing. We greatly appreciate your recommendation and are delighted to have exceeded your expectations.

Posted 10 months ago

“A good family friend recently lost her beloved pet dog. I wanted to send her a beautiful bunch of flowers to offer my condolences and to let her know I was thinking of her. Google brought me to 123 Flowers. I was instantly impressed with the variety of styles and price-points available, they didn’t look at all cheap. I opted for the Peruvian Lily & Rose bouquet. It was soft, classic and ideally suited to a feminine lady in her 80’s. The option for add-on purchases is great if you’d like to send additional gifts, such as chocolates, wine, spirits, vases, tea boxes or cuddly toys. The option to send a card or recorded video message was also a nice touch. Great service from start-to-finish. I’d highly recommend.”

Helpful Report

Posted 10 months ago

Dear Ian, thank you so much for your wonderful 5-star rating of 123 Flowers! We truly appreciate it. We are delighted to hear that you were impressed with the variety of styles and affordable price-points offered on our website. We are happy to hear that you found our add-on purchases to be a great option for sending additional gifts. We also appreciate your kind words about our option to send a card or recorded video message, as we believe these personal touches can make a big difference. Thank you for recommending us and for choosing 123 Flowers. We look forward to serving you again in the future. Best regards, The 123 Flowers Team

Posted 10 months ago

“Good website easy to use”

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Posted 10 months ago

Thank you so much for taking the time to share your feedback about your experience with 123 Flowers. We truly appreciate your input and value you as a customer. Once again, thank you for choosing 123 Flowers and for your thoughtful feedback. We truly appreciate your continued support. Warm regards, Katie 123 Flowers Team

Posted 10 months ago

“Delivery service and the flowers are the best! Never fail to give an outstanding service! Flowers last for a long time too!”

Helpful Report

Posted 10 months ago

Dear David, thank you so much for giving 123 Flowers a fabulous 5-star rating! We truly appreciate your kind words and your support. It means the world to us. We are thrilled to hear that our delivery service and flowers have consistently met your expectations. Our team strives to provide outstanding service, and your appreciation is a testament to their hard work and dedication. Thank you once again for choosing 123 Flowers and for taking the time to share your positive experience. We look forward to serving you again in the future! Best regards, Rosie

Posted 10 months ago

“I cannot fault 123 Flowers. I have made several orders and each bouquet has been stunning, I would not use any other company when ordering online flowers? plants? Christmas wreathes. FABULOUS *****+”

Helpful Report

Posted 10 months ago

Dear Stephanie, thank you so much for your wonderful 5-star rating of 123 Flowers! We truly appreciate your kind words and are thrilled to hear that you have been consistently satisfied with our bouquets. Your loyalty and support mean the world to us, and we are honoured to be your go-to online flower, plant, and Christmas wreath provider. Once again, thank you for choosing 123 Flowers. We look forward to serving you with more FABULOUS arrangements in the future! Warm regards, Rosie

Posted 10 months ago

“They sent me the wrong flowers and claimed they have the right to substitute for different ones. The substitute however are a different colour and there are less flowers than shown. If you want to order flowers avoid at all costs as you will not receive what you ordered and then the customer service will claim they look so different.”

Helpful Report

Posted 10 months ago

Thank you for taking the time to provide feedback on your experience with 123 Flowers. We truly appreciate customers like you who offer valuable insights to help us improve our services. We are saddened to hear that our flowers have left you feeling disappointed- this certainly isn't our intention! We make it our aim to get the best flowers for you. I will pass your feedback on to the appropriate team. Warm regards, Tom

Posted 10 months ago

“Excellent website, really easy to use and lots of lovely plants to choose from”

Helpful Report

Posted 10 months ago

Dear Joanne, thank you so much for your fantastic 5-star rating of 123 Flowers! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're glad that our website was excellent and easy to use, providing you with a wide selection of lovely plants to choose from.

Posted 10 months ago

“excellent service”

Helpful Report

Posted 10 months ago

Dear Margaret, Thank you so much for your 4-star rating and kind words about 123 Flowers! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with our service.

Posted 10 months ago

“So quick and easy to do. Much better and less expensive than interflora”

Helpful Report

Posted 10 months ago

Dear Sarah, thank you so much for taking the time to give 123 Flowers a 5-star rating! We sincerely appreciate your kind words and are thrilled to hear that you found our service both quick and easy. We pride ourselves on creating a hassle-free experience for our customers. Once again, thank you for your support and for choosing 123 Flowers. We look forward to serving you again in the future! Warm regards, Katie

Posted 10 months ago

“I love that I can order flowers and gifts from Australia to my friends in England and they get it the next day. Thank you very much for your services.”

Helpful Report

Posted 10 months ago

Dear Suzanne, thank you so much for your fantastic 5-star rating of 123 Flowers! We truly appreciate your support and kind words about our services. It brings us immense joy to know that you love the convenience of ordering flowers and gifts from Australia to your friends in England, and we're thrilled that they are able to receive their surprises the very next day. Thank you very much for choosing 123 Flowers for your gifting needs. Your satisfaction is our utmost priority, and we will continue striving to provide you with exceptional service. Warm regards, Rosie

Posted 10 months ago

“Very good flowers and good delivery”

Helpful Report

Posted 11 months ago

Dear Kyle, Thank you so much for giving 123 Flowers a fantastic 5-star rating! We highly appreciate your kind words and positive feedback. We are thrilled to hear that you found our flowers to be very good and our delivery service satisfactory. Best wishes, Katie

Posted 11 months ago

“Ordered flowers before Christmas and the person I sent them to was very pleased with them.”

Helpful Report

Posted 11 months ago

Dear Sharon, Thank you so much for giving 123 Flowers a 5-star rating! We truly appreciate your kind words and support. We are thrilled to hear that you ordered flowers before Christmas and that the person you sent them to was delighted with them. Bringing joy and happiness to our customers is our utmost priority, and knowing that we were able to achieve that brings us great joy as well. Once again, thank you for choosing 123 Flowers. We look forward to serving you again in the future!

Posted 11 months ago

“Easy to use website, lovely selection and free delivery promotion!”

Helpful Report

Posted 11 months ago

Thank you so much for your fantastic 5-star rating of 123 Flowers! We truly appreciate your support and are thrilled to hear that you found our website easy to use. We're delighted that our lovely selection caught your eye and that you took advantage of our free delivery promotion. It was a pleasure serving you, and we hope to have the opportunity to do so again in the future. Thanks once again for your kind words!

Posted 11 months ago

“Simple process and flowers are usually beautiful”

Helpful Report

Posted 11 months ago

Thank you, Anne, for your 4 star rating of 123 Flowers! We're glad that you found our process simple and that you found the flowers beautiful. Kind regards, Tom.

Posted 11 months ago

“Well first time l use and first time I am able to find my way to the delivery address and this includes SELFRIDGES THANK YOU JUST HOPE FLOWERS ARE NICE”

Helpful Report

Posted 11 months ago

Thank you so much for your incredible 5-star rating, Geraldine! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with 123 Flowers. Once again, thank you for choosing 123 Flowers. We look forward to serving you again in the future! Warm regards, Katie

Posted 11 months ago

“Very easy site to navigate. Have used 123Flowers a few times now and been very impressed with the service and the quality of the flowers”

Helpful Report

Posted 11 months ago

“Excellent service in the past”

Helpful Report

Posted 11 months ago

“very beautiful flowers”

Helpful Report

Posted 11 months ago

“I love this company,the flowers are so beautiful &worth the money,also they are always delivered on time,with no hassle.I will be ordered many more.”

Helpful Report

Posted 11 months ago

123 Flowers is rated 4.7 based on 12,884 reviews