123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.67

4.7 Rating 12,897 Reviews

94 %

of reviewers recommend 123 Flowers

4.7

Based on 12,897 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I use this Service on a very regular basis. It’s the cheapest most efficient service for me to send flowers from Australia to the UK. Every person who’s received them has loved them. Huge thanks for your support”

Helpful Report

Posted 11 months ago

Dear Liz,Thank you so much for your fantastic five-star rating of 123 Flowers! We are thrilled to hear that you use our service on a regular basis and find it to be the cheapest and most efficient option for sending flowers from Australia to the UK. It brings us great joy to know that every person who has received our flowers has loved them. Your support is appreciated. Kind regards, Tom.

Posted 10 months ago

“Poor quality items Poor after sales Fraudulent marketing Found chocolates in basket even tho not ordered”

Helpful Report

Posted 11 months ago

Hello Chris, thank you for taking the time to leave a review. We are saddened to hear that our flowers have left you feeling disappointed- this certainly isn't our intention! We make it our aim to get the best flowers for you. I would also like to apologise for any disappointment caused by the outcome of this and that our team was unable to provide a satisfactory resolution. Kind regards, Tom.

Posted 10 months ago

“Not as described. Size large is actually half the size of their size medium on their website. AVOID AT ALL COSTS. Absolutel Con.Job company”

Helpful Report

Posted 11 months ago

Hello, thank you for taking the time to leave a review. We are so sorry to hear about the size issues you have experienced with your recent order with us. This is incredibly disappointing to hear and we do apologise for any upset caused. I can see you have been in contact with our customer support team. We hope this can be resolved. Kind regards, Tom.

Posted 10 months ago

“Poor after sales service poor quality chocolates and poor blooms”

Helpful Report

Posted 11 months ago

Hello Pam, thank you for your review. We are very sorry to hear that our services have not lived up to our usual high expectations on this occasion. This is very disappointing to hear. We are incredibly sorry for any disappointment caused while contacting our customer support team on this occasion. This certainly isn't our intention! Kind regards, Tom.

Posted 10 months ago

“I appreciate it's an easy process with 123 Flowers even being in another country. And the flowers can be really cheap too!”

Helpful Report

Posted 11 months ago

Dear Carolina, Thank you so much for your incredible 5-star rating of 123 Flowers! We truly appreciate your support and are delighted to hear that our services have been seamless even while you are in another country. It's wonderful to know that you found our purchasing process to be effortless. Kind regards, Tom.

Posted 10 months ago

“Absolutely awful. How can you advertise these flowers for £40 initially, even £25 is way too much. The flowers arrived, some of them looked almost dead and some completely closed. I have never seen such a discrepancy between an online photo and the reality...even not the Big Mac! Real scam”

Helpful Report

Posted 11 months ago

Hello, thank you for taking the time to leave a review. We are very sorry to hear that some of your arrangements have arrived in a poor condition. The quality and longevity of our flowers is very important to us, so it is very disheartening to hear this. Our team have been informed of these problems with your flowers, as this is definitely not representative of our usual high standard. We will of course be looking into why these problems have occurred so that we can make sure it does not happen with future arrangements. Kind regards, Tom.

Posted 10 months ago

“Always great, good service and prices”

Helpful Report

Posted 11 months ago

Dear Jennifer,Thank you so much for your fantastic 5-star rating of 123 Flowers! We greatly appreciate your kind words and are delighted to hear that you found our service and prices to be of good value. Kind regards, Tom.

Posted 10 months ago

“Always found 123 flowers to be good quality and have good delivery, however make sure to check your cart as I’ve just had massive trouble trying to order flowers due to it automatically adding £5 pralines to the order without warning (only noticed when the checkout price was massively high). Seems like the website was trying to get me to spend more money without warning. Customer service responded quickly but with no solution that anyone wouldn’t have already done. A delete add on button should be made available on the website due to situations like this.”

Helpful Report

Posted 11 months ago

Hello Tomoaki, Thank you for your feedback regarding the website. We are sorry for any inconvenience caused while placing your order with us. Our aim is to provide a stress-free order process for our customers, so this is disappointing to hear. I will feed this back to our team. Warm regards, Rosie

Posted 11 months ago

“Great little place to grab your perfect Bouquet, magical flower which have great craft and colour making it an the best place for every request...including price🥰”

Helpful Report

Posted 11 months ago

Dear Samantha, Thank you so much for your exceptional 5-star rating of 123 Flowers! We greatly appreciate your kind words and are thrilled to hear that you find our store to be a great little place to grab your perfect bouquet.

Posted 11 months ago

“Got my first bouquet of flowers today Simply Divine So impressed I’ve just signed up for a subscription with you I look forward to seeing more beautiful arrangements soon”

Helpful Report

Posted 11 months ago

Thank you so much for your outstanding 5-star rating of 123 Flowers! We truly appreciate your support and are thrilled to hear that you received your first bouquet today and found it simply divine. It brings us immense joy to know that you were impressed with our flowers and arrangements. Your decision to sign up for a subscription with us is incredibly gratifying, and we promise to continue delivering more beautiful arrangements straight to your doorstep. Once again, thank you for choosing 123 Flowers. We can't wait to bring more beauty and joy to your life with our exceptional floral creations. Warmest regards, Katie

Posted 11 months ago

“Amazing. I will back again!!!”

Helpful Report

Posted 11 months ago

Dear Antonio, thank you so much for giving 123 Flowers a 5-star rating! We greatly appreciate your kind words and are thrilled that you found our service amazing. We are honoured to have earned your trust and loyalty. Looking forward to serving you again soon! Best regards, 123 Flowers Team

Posted 11 months ago

“Great service”

Helpful Report

Posted 11 months ago

Thank you so much for taking the time to rate us with a fantastic 5 stars! We appreciate your kind words and support for 123 Flowers. Great service is what we strive to provide, and we're thrilled to hear that we have met your expectations. Once again, thank you for choosing 123 Flowers. We look forward to serving you again in the future! Best regards, Katie

Posted 11 months ago

“Very good”

Helpful Report

Posted 11 months ago

Dear Simona, thank you so much for your fantastic 5-star rating of 123 Flowers! We are thrilled to hear that you had a very good experience with us. Our team works tirelessly to ensure that our customers receive top-notch service and beautiful floral arrangements, so it's incredibly rewarding to receive positive feedback like yours. We sincerely appreciate your support and patronage. If you ever need our assistance again, please don't hesitate to reach out. We look forward to serving you in the future! Best regards, Rosie

Posted 11 months ago

“Good service”

Helpful Report

Posted 11 months ago

Thank you so much, Jordan, for your wonderful 5-star rating and review of 123 Flowers! We truly appreciate your kind words. Good service is at the heart of our business, and we're thrilled to hear that we have provided just that. Your satisfaction means the world to us. Should you need any further assistance or have any future floral needs, please don't hesitate to reach out. Thank you once again for choosing 123 Flowers!

Posted 11 months ago

“Easy ordering process. Flowers looked lovely.”

Helpful Report

Posted 11 months ago

Dear Claire, Thank you so much for taking the time to leave a glowing 5-star rating for 123 Flowers! Your kind words and positive feedback are truly appreciated.

Posted 11 months ago

“Absolutley gorgeous flowers, lots of choice, website super easy to use *****”

Helpful Report

Posted 11 months ago

Dear Liz, thank you so much for your kind words and for awarding us with a five-star rating! We are thrilled to hear that you found our flowers gorgeous and that you appreciated the wide selection we offer. It's also great to know that our website was easy to navigate. We strive to provide the best experience possible, from browsing to delivery, and your feedback is truly encouraging. Thank you once again for choosing 123 Flowers. We look forward to serving you again in the future! Best regards, Katie

Posted 11 months ago

“Very easy to use website, lovely selection of add-ons also!”

Helpful Report

Posted 11 months ago

Dear Sinéad,Thank you so much for your wonderful 5-star rating of 123 Flowers! We truly appreciate your kind words and support. We are delighted to hear that you found our website very easy to use and enjoyed our lovely selection of add-ons. Our goal is to make the whole process as seamless and enjoyable as possible for our customers, and it's incredibly rewarding to know that we were successful in your case. Best regards, Tom.

Posted 11 months ago

“Lovely flower arrangement, lasted much longer than any shop bought flowers I’ve purchased. Arrived quickly.”

Helpful Report

Posted 11 months ago

Dear Niamh,Thank you so much for your fantastic 5-star rating of 123 Flowers! We are thrilled to hear that you loved our flower arrangement and that it lasted longer than any shop-bought flowers you've purchased before. We take pride in providing high-quality and long-lasting blooms for our customers. We are also delighted to know that your order arrived quickly. Our team works hard to ensure that our deliveries are prompt and efficient, so it's great to see that we've met your expectations. Best regards, Tom.

Posted 11 months ago

“beautiful flowers, always fresh and always delivered on the day ordered.”

Helpful Report

Posted 11 months ago

Dear Wendy,Thank you so much for leaving us a 5-star rating! We are thrilled that you think our flowers are beautiful and appreciate your kind words. We take pride in ensuring that our flowers are always fresh and delivered on the day you order them. Your support is appreciated. Best regards, Tom.

Posted 11 months ago

“I discovered 123 flowers just in time for my mum's birthday! Fantastic discovery and beautiful bouquets at wonderful prices.”

Helpful Report

Posted 11 months ago

Dear Sandra,Thank you so much for your wonderful 5-star rating of 123 Flowers! We are thrilled to hear that you discovered us just in time for your mum's birthday. We're overjoyed that our bouquets were able to make her day even more special. Warmest regards, Tom.

Posted 11 months ago

123 Flowers is rated 4.7 based on 12,897 reviews