123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.67

4.7 Rating 12,875 Reviews

94 %

of reviewers recommend 123 Flowers

4.7

Based on 12,875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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123 Flowers 5 star review on 6th March 2024

4 Gallon Road

123 Flowers 5 star review on 29th January 2024

I Brown

123 Flowers 1 star review on 24th January 2024

123 Flowers 5 star review on 26th May 2023

Z Townsend

750

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers from 123 flowers are beautiful, and I'll never use any other delivery service. Great value, quick and reliable delivery, beautiful flowers that aren't squashed!”

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Posted 1 year ago

“Very easy to send, lovely flowers, will make my mum happy 😀😀😀”

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Posted 1 year ago

“amazing flowers for an amazing price”

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Posted 1 year ago

“Good quality flowers for excellent value. Customer service are very helpful.”

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Posted 1 year ago

“Easy to order x lovely range of flowers”

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Posted 1 year ago

“Very easy to select which bouquet you want. A large variety of blooms for all occasions and the option to add on additional gifts to make the perfect present for your recipient. The best part of all is the bargain prices which means I got a beautiful bunch of flowers for under £30!!!”

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Posted 1 year ago

“A very good service, easy to navigate, l never pay for next day delivery but always get my orders delivered the next day. I definitely recommend 123 flowers”

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Posted 1 year ago

“Always very happy with flowers delivered to order. I would recommend this service.”

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Posted 1 year ago

“Easy, practical and no payment problems either. Love your site!”

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Posted 1 year ago

“Beautiful choice of flowers at very reasonable prices - thank you!”

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Posted 1 year ago

“Bought beautiful yellow roses in a bucket and a big bouquet of flowers for my friend. Absolutely gorgeous flowers and so delighted with what she received. Can't fault Flowers 123 excellent variety of flowers.”

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Posted 1 year ago

“I am so excited to send such a gorgeous bouquet and a teddy to my dear friend in Scotland. She lost her hubby a few days ago, and I can think of no better way to bring a smile to her lips. Since it is Mother's Day, and she mothers her Westie, I think this gift will mean even more! I love that I got free shipping too from the USA to the UK!! Thank you!!”

123 Flowers 5 star review on 13th May 2023

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Posted 1 year ago

“Fast, affordable and exactly what I needed! Will 100% use again.”

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Posted 1 year ago

“Beautiful flowers 💐 Both classic and modern bouquets, very reasonably priced too. I wouldn't use any other company.”

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Posted 1 year ago

“All in all a bit weird. I got the flowers for wife's birthday and they were really poor and very wilted. We chucked them after 2 days and just thought we'll that's disappointing and thought no more about it. I was then encouraged to get in touch about how they did, and thought why not, and said I thought it was poor and wouldn't use again. I then had some back and forth with CS before offered 10 off another order (no thanks) and said no, and that was it. OK the flowers were disappointing, but being dragged through a customer service process I really couldn't be bothered with wasn't worth it. Just go to a local florist next time.”

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Posted 1 year ago

Thank you so much for your feedback, Chris. We are sorry to find out that you were disappointed with the quality of the flowers for your wife's birthday. It is really important for us that our customers have an excellent experience with us, and we apologise for not meeting your expectations. I would also like to apologise for any disappointment caused by the outcome of this. Warm regards, Tom

Posted 1 year ago

“always receive generous and beautiful flowers”

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Posted 1 year ago

“nice clear easy to use website. hope the flowers are nice.”

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Posted 1 year ago

“Great service and lovely flowers,very happy will use you again. Thankyou”

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Posted 1 year ago

“Awful company”

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Posted 1 year ago

Thank you for your feedback of 123 Flowers, we really appreciate you taking the time to leave a review. We apologise that you are unhappy with the service you have received from us. I have located your order and can see that our Customer Service team is awaiting a reply from you via email so that we may resolve this issue. Kind regards, Katie

Posted 1 year ago

“Flowers arrive on day requested & are very fresh & as ordered. Many Thanks”

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Posted 1 year ago

123 Flowers is rated 4.7 based on 12,875 reviews