123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.67

4.7 Rating 12,883 Reviews

94 %

of reviewers recommend 123 Flowers

4.7

Based on 12,883 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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123 Flowers 5 star review on 6th March 2024

4 Gallon Road

123 Flowers 5 star review on 29th January 2024

I Brown

123 Flowers 1 star review on 24th January 2024

123 Flowers 5 star review on 26th May 2023

Z Townsend

750

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor after sales service poor quality chocolates and poor blooms”

Helpful Report

Posted 9 months ago

Hello Pam, thank you for your review. We are very sorry to hear that our services have not lived up to our usual high expectations on this occasion. This is very disappointing to hear. We are incredibly sorry for any disappointment caused while contacting our customer support team on this occasion. This certainly isn't our intention! Kind regards, Tom.

Posted 9 months ago

“I appreciate it's an easy process with 123 Flowers even being in another country. And the flowers can be really cheap too!”

Helpful Report

Posted 9 months ago

Dear Carolina, Thank you so much for your incredible 5-star rating of 123 Flowers! We truly appreciate your support and are delighted to hear that our services have been seamless even while you are in another country. It's wonderful to know that you found our purchasing process to be effortless. Kind regards, Tom.

Posted 9 months ago

“Absolutely awful. How can you advertise these flowers for £40 initially, even £25 is way too much. The flowers arrived, some of them looked almost dead and some completely closed. I have never seen such a discrepancy between an online photo and the reality...even not the Big Mac! Real scam”

Helpful Report

Posted 9 months ago

Hello, thank you for taking the time to leave a review. We are very sorry to hear that some of your arrangements have arrived in a poor condition. The quality and longevity of our flowers is very important to us, so it is very disheartening to hear this. Our team have been informed of these problems with your flowers, as this is definitely not representative of our usual high standard. We will of course be looking into why these problems have occurred so that we can make sure it does not happen with future arrangements. Kind regards, Tom.

Posted 9 months ago

“Always great, good service and prices”

Helpful Report

Posted 9 months ago

Dear Jennifer,Thank you so much for your fantastic 5-star rating of 123 Flowers! We greatly appreciate your kind words and are delighted to hear that you found our service and prices to be of good value. Kind regards, Tom.

Posted 9 months ago

“Always found 123 flowers to be good quality and have good delivery, however make sure to check your cart as I’ve just had massive trouble trying to order flowers due to it automatically adding £5 pralines to the order without warning (only noticed when the checkout price was massively high). Seems like the website was trying to get me to spend more money without warning. Customer service responded quickly but with no solution that anyone wouldn’t have already done. A delete add on button should be made available on the website due to situations like this.”

Helpful Report

Posted 9 months ago

Hello Tomoaki, Thank you for your feedback regarding the website. We are sorry for any inconvenience caused while placing your order with us. Our aim is to provide a stress-free order process for our customers, so this is disappointing to hear. I will feed this back to our team. Warm regards, Rosie

Posted 9 months ago

“Great little place to grab your perfect Bouquet, magical flower which have great craft and colour making it an the best place for every request...including price🥰”

Helpful Report

Posted 9 months ago

Dear Samantha, Thank you so much for your exceptional 5-star rating of 123 Flowers! We greatly appreciate your kind words and are thrilled to hear that you find our store to be a great little place to grab your perfect bouquet.

Posted 9 months ago

“Got my first bouquet of flowers today Simply Divine So impressed I’ve just signed up for a subscription with you I look forward to seeing more beautiful arrangements soon”

Helpful Report

Posted 9 months ago

Thank you so much for your outstanding 5-star rating of 123 Flowers! We truly appreciate your support and are thrilled to hear that you received your first bouquet today and found it simply divine. It brings us immense joy to know that you were impressed with our flowers and arrangements. Your decision to sign up for a subscription with us is incredibly gratifying, and we promise to continue delivering more beautiful arrangements straight to your doorstep. Once again, thank you for choosing 123 Flowers. We can't wait to bring more beauty and joy to your life with our exceptional floral creations. Warmest regards, Katie

Posted 9 months ago

“Amazing. I will back again!!!”

Helpful Report

Posted 10 months ago

Dear Antonio, thank you so much for giving 123 Flowers a 5-star rating! We greatly appreciate your kind words and are thrilled that you found our service amazing. We are honoured to have earned your trust and loyalty. Looking forward to serving you again soon! Best regards, 123 Flowers Team

Posted 9 months ago

“Great service”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to rate us with a fantastic 5 stars! We appreciate your kind words and support for 123 Flowers. Great service is what we strive to provide, and we're thrilled to hear that we have met your expectations. Once again, thank you for choosing 123 Flowers. We look forward to serving you again in the future! Best regards, Katie

Posted 9 months ago

“Very good”

Helpful Report

Posted 10 months ago

Dear Simona, thank you so much for your fantastic 5-star rating of 123 Flowers! We are thrilled to hear that you had a very good experience with us. Our team works tirelessly to ensure that our customers receive top-notch service and beautiful floral arrangements, so it's incredibly rewarding to receive positive feedback like yours. We sincerely appreciate your support and patronage. If you ever need our assistance again, please don't hesitate to reach out. We look forward to serving you in the future! Best regards, Rosie

Posted 10 months ago

“Good service”

Helpful Report

Posted 10 months ago

Thank you so much, Jordan, for your wonderful 5-star rating and review of 123 Flowers! We truly appreciate your kind words. Good service is at the heart of our business, and we're thrilled to hear that we have provided just that. Your satisfaction means the world to us. Should you need any further assistance or have any future floral needs, please don't hesitate to reach out. Thank you once again for choosing 123 Flowers!

Posted 10 months ago

“Easy ordering process. Flowers looked lovely.”

Helpful Report

Posted 10 months ago

Dear Claire, Thank you so much for taking the time to leave a glowing 5-star rating for 123 Flowers! Your kind words and positive feedback are truly appreciated.

Posted 10 months ago

“Absolutley gorgeous flowers, lots of choice, website super easy to use *****”

Helpful Report

Posted 10 months ago

Dear Liz, thank you so much for your kind words and for awarding us with a five-star rating! We are thrilled to hear that you found our flowers gorgeous and that you appreciated the wide selection we offer. It's also great to know that our website was easy to navigate. We strive to provide the best experience possible, from browsing to delivery, and your feedback is truly encouraging. Thank you once again for choosing 123 Flowers. We look forward to serving you again in the future! Best regards, Katie

Posted 10 months ago

“Very easy to use website, lovely selection of add-ons also!”

Helpful Report

Posted 10 months ago

Dear Sinéad,Thank you so much for your wonderful 5-star rating of 123 Flowers! We truly appreciate your kind words and support. We are delighted to hear that you found our website very easy to use and enjoyed our lovely selection of add-ons. Our goal is to make the whole process as seamless and enjoyable as possible for our customers, and it's incredibly rewarding to know that we were successful in your case. Best regards, Tom.

Posted 10 months ago

“Lovely flower arrangement, lasted much longer than any shop bought flowers I’ve purchased. Arrived quickly.”

Helpful Report

Posted 10 months ago

Dear Niamh,Thank you so much for your fantastic 5-star rating of 123 Flowers! We are thrilled to hear that you loved our flower arrangement and that it lasted longer than any shop-bought flowers you've purchased before. We take pride in providing high-quality and long-lasting blooms for our customers. We are also delighted to know that your order arrived quickly. Our team works hard to ensure that our deliveries are prompt and efficient, so it's great to see that we've met your expectations. Best regards, Tom.

Posted 10 months ago

“beautiful flowers, always fresh and always delivered on the day ordered.”

Helpful Report

Posted 10 months ago

Dear Wendy,Thank you so much for leaving us a 5-star rating! We are thrilled that you think our flowers are beautiful and appreciate your kind words. We take pride in ensuring that our flowers are always fresh and delivered on the day you order them. Your support is appreciated. Best regards, Tom.

Posted 10 months ago

“I discovered 123 flowers just in time for my mum's birthday! Fantastic discovery and beautiful bouquets at wonderful prices.”

Helpful Report

Posted 10 months ago

Dear Sandra,Thank you so much for your wonderful 5-star rating of 123 Flowers! We are thrilled to hear that you discovered us just in time for your mum's birthday. We're overjoyed that our bouquets were able to make her day even more special. Warmest regards, Tom.

Posted 10 months ago

“I am a Regular customer I use 123 Flowers quite often & your Service is excellent & I thank you for your lovely flower arrangements 💐💐”

Helpful Report

Posted 10 months ago

Dear Linda,Thank you so much for your wonderful 5-star rating of 123 Flowers! We truly appreciate your kind words and continuous support as a loyal customer. It means a lot to us to know that our service has consistently met and exceeded your expectations. Your appreciation for our lovely flower arrangements warms our hearts, and we cannot thank you enough for choosing us as your go-to florist. We look forward to serving you again soon! Warm regards, 123 Flowers

Posted 10 months ago

“no problems so far, will wait and see on delivery”

Helpful Report

Posted 10 months ago

Dear Alfie, thank you so much for taking the time to give 123 Flowers a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you have had no problems so far. We understand that the delivery is crucial, and rest assured, we are doing our best to ensure a smooth and timely delivery to you.

Posted 10 months ago

“Absolutely amazing flowers and service!! Would definitely recommend:)”

Helpful Report

Posted 10 months ago

Dear Clodagh, thank you so much for your fabulous 5-star review of 123 Flowers! We are thrilled to hear that you found our flowers and service absolutely amazing. We greatly appreciate your recommendation and are delighted to have exceeded your expectations.

Posted 10 months ago

123 Flowers is rated 4.7 based on 12,883 reviews