123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.67

4.7 Rating 12,899 Reviews

94 %

of reviewers recommend 123 Flowers

4.7

Based on 12,899 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful choice of flowers at very reasonable prices - thank you!”

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Posted 1 year ago

“Bought beautiful yellow roses in a bucket and a big bouquet of flowers for my friend. Absolutely gorgeous flowers and so delighted with what she received. Can't fault Flowers 123 excellent variety of flowers.”

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Posted 1 year ago

“I am so excited to send such a gorgeous bouquet and a teddy to my dear friend in Scotland. She lost her hubby a few days ago, and I can think of no better way to bring a smile to her lips. Since it is Mother's Day, and she mothers her Westie, I think this gift will mean even more! I love that I got free shipping too from the USA to the UK!! Thank you!!”

123 Flowers 5 star review on 13th May 2023

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Posted 1 year ago

“Fast, affordable and exactly what I needed! Will 100% use again.”

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Posted 1 year ago

“Beautiful flowers 💐 Both classic and modern bouquets, very reasonably priced too. I wouldn't use any other company.”

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Posted 1 year ago

“All in all a bit weird. I got the flowers for wife's birthday and they were really poor and very wilted. We chucked them after 2 days and just thought we'll that's disappointing and thought no more about it. I was then encouraged to get in touch about how they did, and thought why not, and said I thought it was poor and wouldn't use again. I then had some back and forth with CS before offered 10 off another order (no thanks) and said no, and that was it. OK the flowers were disappointing, but being dragged through a customer service process I really couldn't be bothered with wasn't worth it. Just go to a local florist next time.”

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Posted 1 year ago

Thank you so much for your feedback, Chris. We are sorry to find out that you were disappointed with the quality of the flowers for your wife's birthday. It is really important for us that our customers have an excellent experience with us, and we apologise for not meeting your expectations. I would also like to apologise for any disappointment caused by the outcome of this. Warm regards, Tom

Posted 1 year ago

“always receive generous and beautiful flowers”

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Posted 1 year ago

“nice clear easy to use website. hope the flowers are nice.”

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Posted 1 year ago

“Great service and lovely flowers,very happy will use you again. Thankyou”

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Posted 1 year ago

“Awful company”

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Posted 1 year ago

Thank you for your feedback of 123 Flowers, we really appreciate you taking the time to leave a review. We apologise that you are unhappy with the service you have received from us. I have located your order and can see that our Customer Service team is awaiting a reply from you via email so that we may resolve this issue. Kind regards, Katie

Posted 1 year ago

“Flowers arrive on day requested & are very fresh & as ordered. Many Thanks”

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Posted 1 year ago

“I have ordered my second bouquet today. After sending my first bouquet recently and reaction from friend, I knew that the flowers must of been fabulous..Thankyou”

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Posted 1 year ago

“Fab service.”

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Posted 1 year ago

“I bought flowers online for a gift, everything well”

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Posted 1 year ago

“The order was delivered the very next day, as promised. Thank you!”

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Posted 1 year ago

“Lovely selection, very reasonably priced and easy to navigate website, thank you!”

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Posted 1 year ago

“Brilliant website and so easy to order aswell”

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Posted 1 year ago

“Had a panic about friends whose 40th Ruby wedding anniversary was 2 days away, and 123 flowers came up trumps to deliver on the day. Thank you.”

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Posted 1 year ago

“Quick and easy to navigate website. Excellent choice of flowers at great price”

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Posted 1 year ago

“Easy to use website - will hopefully arrive okay.”

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Posted 1 year ago

123 Flowers is rated 4.7 based on 12,899 reviews