123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.67

4.7 Rating 12,876 Reviews

94 %

of reviewers recommend 123 Flowers

4.7

Based on 12,876 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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123 Flowers 5 star review on 6th March 2024

4 Gallon Road

123 Flowers 5 star review on 29th January 2024

I Brown

123 Flowers 1 star review on 24th January 2024

123 Flowers 5 star review on 26th May 2023

Z Townsend

750

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some flowers for my friends birthday and what she received was nothing like the picture on their website. I was so embarrassed to have sent them and their website has misleading over exagerated pictures and what she recieved was pathetic. I would ever use this florist again, please see photos for yourself.”

Helpful Report

Posted 2 years ago

Hello Joanna Smith, Thank you for your review, we are sorry for the upset in regards to the order you placed with us on this occasion. I have located your order and can see that one of our customer service team has helped resolve this for you. We are sorry for any upset caused. Warm regards Katie

Posted 2 years ago

“Quick and easy service for last minute gifts. Every pleased”

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Posted 2 years ago

“Rather difficult to place my order, very frustrating to say the least. I hope the flowers arrive on time ie 1st September.”

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Posted 2 years ago

Hello Norma, Thank you for your review, we do apologise you were finding it difficult to navigate around our website. If you are struggling to place an order please don't hesitate to contact in by telephone and one of our friendly customer service members will be happy to help you place your order for you. Warm regards Katie

Posted 2 years ago

“Ordered flowers a week in advance to be delivered on a certain date, did not arrive, on the tracking it says despatched, customer service are hopeless, they advice delivery between 9-5pm so you have to wait until these times, after 5pm they are closed have sent several emails and facebook message plus called but alas they are closed open between 9-5pm, Hope the flowers arrive evenyually but who can tell as all it gives you is dispatched, Stay away from this company very bad service and i am still waiitng on my flowers that i paid for over a week ago!!!”

Helpful Report

Posted 2 years ago

Hello, Thank you for your review, we are sorry to hear about the delay in your order being received. I have located your order and can see that our dispatch manager is looking into this further for you. We are sorry for any inconvenience caused. Warm regards Katie

Posted 2 years ago

“I am so pleased I found 123 flowers, they have always provided an excellent service, with very competitive prices, and free punctual delivery,I recommend them.”

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Posted 2 years ago

“Very good would but again”

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Posted 2 years ago

“everything fine”

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Posted 2 years ago

“Great service, fast and easy to use! Beautiful flowers!”

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Posted 2 years ago

“I have now given 123 Flowers to several of my female friends and relations. The flowers have been received with delight and everyone has remarked how long they last, often for weeks after delivery. The perfumed flowers remain aromatic for ages. If that isn't value for money, what is?”

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Posted 2 years ago

“Great service every time”

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Posted 2 years ago

“Very good service and very value”

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Posted 2 years ago

“Better value than most other online flower companies, and doesn't charge the earth to post!”

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Posted 2 years ago

“My nan said her flowers were stunning, and they lasted 3 weeks very happy xx”

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Posted 2 years ago

“Amazing prices for such stunning bouquets! Huge selection of occasion cards to choose from. Being able to add my own message to the front as well as inside is wonderful. The ordering process was so simple too. I would highly recommend 123 Flowers to anyone.”

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Posted 2 years ago

“Beautiful flowers and easy site to use navigate. Very pleased!!”

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Posted 2 years ago

“Beautiful flowers arrived in bud so had full days to enjoy. Free delivery is a real bonus. Would definitely continue to use.”

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Posted 2 years ago

“Easy to use website”

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Posted 2 years ago

“They never fail to deliver! Always a simple and swift checkout! I’m always up to date and informed of all deals and with all of my orders! Can’t fault them!”

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Posted 2 years ago

“Easy to use, great! Website easy to navigate, can't wait to see the product”

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Posted 2 years ago

“This is the second time I have used 123 flowers. Arrived promptly, looked beautiful and lasted ages! Will defo use again 🌻”

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Posted 2 years ago

123 Flowers is rated 4.7 based on 12,876 reviews