123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.67

4.7 Rating 12,876 Reviews

94 %

of reviewers recommend 123 Flowers

4.7

Based on 12,876 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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123 Flowers 5 star review on 6th March 2024

4 Gallon Road

123 Flowers 5 star review on 29th January 2024

I Brown

123 Flowers 1 star review on 24th January 2024

123 Flowers 5 star review on 26th May 2023

Z Townsend

750

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used 123 Flowers many times - always fresh - always promptly delivered - Excellent Service - Well Done !!”

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Posted 2 years ago

“Always beautiful flowers! Always sent promptly! Always a happy customer and recipient! Thankyou 🥰”

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Posted 2 years ago

“Ordered a bouquet for my friends birthday including a vase. The flowers were very poor and not many of them and the vase was missing from the delivery. My friend was very disappointed as was I. All I was offered was a £10 voucher £4.99 for the vase. I shall never buy another flower from this company again. I wouldn’t give them any Stars”

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Posted 2 years ago

Hello, Thank you for your review, we are sorry to hear the vase was missing on arrival. I have managed to locate your order and we can see that one of our customer support team members and yourself have resolved the issue. Warm regards Tom

Posted 2 years ago

“Disappointing not usually one to complain: Having purchased a bouquet of flowers for our Aunts 80th on Tuesday for her birthday then they were delivered the day after. This is not what I paid for. I asked if they could send a bottle of wine to my Aunt to apologise or a posey of flowers they replied no. Offering a teddy or chocolates. She can't eat chocolates (health reasons) and a teddy is not appropriate for her. I've now ended up with a voucher for £10 that I have to spend over £29.00 and postage before before I receive. Seems a bit crazy to me. Not impressed.”

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Posted 2 years ago

Hello Laura, Thank you for your review, we are sorry to hear this was your experience with us. It is disappointing to hear the order was delayed and missed your aunt's 80th birthday. I can see on the order that our customer service team is looking into this further for you. We are sorry for any upset caused. Warm regards Katie

Posted 2 years ago

“10 out of 10 highly recommended”

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Posted 2 years ago

“Sent flowers to a friend on JUne 3rd. she was wowed and they were bautifully packed. flowers were as delivered”

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Posted 2 years ago

“My Aunt always delighted with flowers she receives”

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Posted 2 years ago

“Always great service from 123 Flowers. Would definitely recommend. Superb.”

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Posted 2 years ago

“My friend adored the flowers I sent her in March arrived on time and beautiful she said .”

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Posted 2 years ago

“The selection of choice is always amazing & I love that you can choose sizes and extras to go with it. The flowers always come looking amazing & so fresh!”

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Posted 2 years ago

“Really good quality and really fast delivery. Very fresh and last really long. Overall 10/10 :)”

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Posted 2 years ago

“Always beautiful flowers sent to my friends over seas easy to do and great service”

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Posted 2 years ago

“Sent them to my mum, she was exteremely happy, flowers lasted a long time.”

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Posted 2 years ago

“Beautiful flowers for a dear lady in Germany. Easy to use site, brilliant, thank you so much x”

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Posted 2 years ago

“Living in south africa and missing my sisters birthday i really appreciate the variety of items availablenon 123 flowers. And the ease of ordering is great.”

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Posted 2 years ago

“I bought 2 bouquets of Sweet Williams last month as I thought 2 would look great. WOW. Value for money. There was so many I have a bunch to my mam. They lasted for ages. Well done 123 Flowers 💐”

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Posted 2 years ago

“Easy website to navigate and purchase items. Able to post to multiple addresses from one transaction. Good selection of items.”

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Posted 2 years ago

“The process of buying and sending flowers were super easy.... Highly recommended”

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Posted 2 years ago

“Easy to use - Site clear to use - Flower always fresh !!”

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Posted 2 years ago

“Always beautiful and delivered on time with great deals”

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Posted 2 years ago

123 Flowers is rated 4.7 based on 12,876 reviews