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123 Flowers Reviews

4.7 Rating 12,876 Reviews
94 %
of reviewers recommend 123 Flowers
4.7
Based on 12,876 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Read 123 Flowers Reviews
Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

Write Your review

123 Flowers 5 star review on 6th March 2024
4 Gallon Road
123 Flowers 5 star review on 29th January 2024
I Brown
123 Flowers 5 star review on 29th January 2024
I Brown
123 Flowers 5 star review on 29th January 2024
I Brown
123 Flowers 5 star review on 29th January 2024
I Brown
123 Flowers 1 star review on 24th January 2024
A
123 Flowers 5 star review on 26th May 2023
Z Townsend
750
Anonymous
Anonymous  // 01/01/2019
Easy to use and great choice
Helpful Report
Posted 2 years ago
Great choice of bouquets with good prices. Liked the personalised card addition and choice of delivery options too. 5*****
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Posted 2 years ago
Very happy overall! The flowers are always gorgeous and always arrive when they say so. There’s a lovely selection and suited for anyone and everyone! I continue to use 123Flowers often because I like them so much!
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Posted 2 years ago
Love the simplicity of getting to choose realistic bouquets for practically any occasion. Maybe add more colour options like more green or blue flowers. Otherwise can’t wait for my friend to receive her flowers with truffles.
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Posted 2 years ago
Look like is s-o easy to do an order! Hope my ghift to be recive by the addresse on time!
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Posted 2 years ago
I have used 123 Flowers three times. It is so easy to order and the turnaround time for delivery is great. All three recipients have said how beautiful the flowers were. I would 100% highly recommend. Fantastic service :-)
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Posted 2 years ago
Easy to use website
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Posted 2 years ago
Ordered a bouquet of flowers for my sick sister. I paid extra to make sure that she will receive a decent size of bouquet. Two days after the delivery I visited her and honestly I was ashamed that I sent it to her. Two days after the delivery, the flowers nearly dead. Moreover, I paid 40 pounds for bouquet that was worth £10, not mentioning extra payment for delivery. So sorry but I will not use your service again and will not recommended it to anyone.
Helpful Report
Posted 2 years ago
Hello Kat, Thank you for your review, we are sorry to hear your sister is poorly and the bouquet you had ordered from us to cheer her up arrived in the incorrect size and was not enjoyed on this occasion. We would like to into this further for you. We have located your order and one of my colleagues from the Customer Support department will come back to you soon. Kind regards Rosie
Posted 2 years ago
123-flowers allows me to send flowers and gifts to my Mom who lives abroad :) Always been impressed with the pictures i have seen of them :)
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Posted 2 years ago
Received flowers by post and three weeks later still looking lovely
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Posted 2 years ago
I am extremely disappointed by this companies service. I placed a n order for a friends birthday on 11th if April in Nashville and I wrote the address so clearly. I also sent an email to make sure everything was ok. I upgraded my order and asked them to confirm. They charged my bank account and after two days they sent me an email saying they have cancelled my order since they don’t cover USA!!! Why did they take so many days to realised the address wasn’t covered? They never replied to my emails and it was impossible to contact them to get my money back. I will ask any body who is going to place an order to revise their decision since this company is disfunctional.
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Posted 2 years ago
5 star service
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Posted 2 years ago
Anne was very disappointed having ordered some flowers for a friends birthday from another company and they were not delivered and she was refunded. We were so pleased to see you had a similar bouquet available and for cheaper. We are trusting that Anne's friend receives her flowers and hopefully tomorrow.
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Posted 2 years ago
Lovely flowers, lasted for well over a week. Wil definitely use 123 flowers again.
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Posted 2 years ago
Excellent flowers 💐 always on time and would highly recommend 123 flowers thank you.
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Posted 2 years ago
Such an easy experience ordering these super lovely flowers. 100% reccomend
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Posted 2 years ago
This is an excellent site if you want good quality flowers and prompt delivery.
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Posted 2 years ago
Just placed a no fuss free delivery bouquet for friends birthday for under £20 Thanks 123 Flowers what a bargain!
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Posted 2 years ago
Have used 123 flowers on many occasions now and will continue to do so. I've never had any problems. Would recommend
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Posted 2 years ago
Always great and delivers on time
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Posted 2 years ago
123 Flowers is rated 4.7 based on 12,876 reviews