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123 Flowers Reviews

4.7 Rating 12,976 Reviews
93 %
of reviewers recommend 123 Flowers
4.7
Based on 12,976 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Read 123 Flowers Reviews
Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

Write Your review

123 Flowers 5 star review on 20th December 2024
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123 Flowers 5 star review on 6th March 2024
4 Gallon Road
123 Flowers 5 star review on 29th January 2024
I Brown
123 Flowers 5 star review on 29th January 2024
I Brown
123 Flowers 5 star review on 29th January 2024
I Brown
123 Flowers 5 star review on 29th January 2024
I Brown
123 Flowers 1 star review on 24th January 2024
A
751
Anonymous
Anonymous  // 01/01/2019
Don't get a lot for £20! Looked like they had been in the box for a couple of days already. Not impressed.
Helpful Report
Posted 3 years ago
Dying already , wilted and no bigger than supermarket flowers Delivery was perfect . But quality wise I wouldn’t be returning !
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Posted 3 years ago
Very disappointed they arrived a day later than the date I had asked for
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Posted 3 years ago
Hi Thanks for the chance to leave a review The flowers arrived a day late - not a big problem but maybe for some people so he aware of offering specific days ! They arrived dehydrated and floppy (i have pics) for the wow factor maybe have them in small water parcels in their packaging. The vase is a bit naff! Rather than send a plastic butterfly, either send a nice card or packet of wild flower seed.....!
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Posted 4 years ago
At last 3rd time of ordering got there on the right day 1 out of 3 not brilliant
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Posted 4 years ago
the plant arrived on the birthday and looked in very good condition , the receipient was very happy
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Posted 4 years ago
Ordered a large bouquet with 5 stems of each flower in illustration, as a gift, smaller bouquet with 3 of each flower received, not cheap either, disappointed as it was a birthday gift, won’t order again.
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Posted 4 years ago
Came on time, however would be better going to Tesco. Flowers were very small and half dead by the time they got here. I ordered a large bunch, however the flowers that I got from Tesco were bigger, better quality and cheaper. I have added a photo of the Tesco ones compare to the 123 Flowers (the Tesco ones are the bright pink ones)
Helpful Report
Posted 4 years ago
The website highlights that you can order one day for delivery the next. I gave a few days notice but the delivery did not arrive as expected. When querying this I was advised that it doesn’t matter when you order they only despatch the night before. It does say in the small print that they cannot guarantee delivery within a day or two but when giving plenty notice this was disappointing for a friend that is shielding
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Posted 4 years ago
Flowers were not delivered!!!
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Posted 4 years ago
The flowers did arrive on time, however, they were for my sisters anniversary, and she sent a photo of them in the vase. They didn't look like the bouquet in the picture online. THe roses online were purple and the ones that arrived were white, and also she said the edges were brown and felt very papery. The carnations were also a different colour, and one of them had a broken stem. I did send some to a friend back in November from you, and she said they were fine.
Helpful Report
Posted 4 years ago
Disappointed that the flowers never arrived until gone 14.00
Helpful Report
Posted 4 years ago
Very disappointed with bouquet ...nothing at all like the advertised bouquet ...sparse bunch of flowers which were sent to cheer up my sister in law and dine if buds were bent and drooping ready to snap off...you would get a bigger bunch of flowers from Aldi or Lidyl for £3.99 and better quality...I have alerted customer services but as yet heard nothing back
Helpful Report
Posted 4 years ago
Was not very happy flowers were broken
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Posted 4 years ago
Flowers were very sparce, nothing like the picture.
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Posted 4 years ago
Great flowers but only looked good for one day and no flower food supplied
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Posted 4 years ago
The flowers where delivered a day late an weren’t as shown in the picture very disappointed pictures below of what was suppose to arrive an picture of what my mum was sent
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Posted 4 years ago
The flowers for me were not a representation of the bunch I ordered. I really wasn’t happy with the bunch, and it was a surprise for my mothers birthday and didn’t come how I was expecting it. I paid £25 for a bunch and I think it represented a £4 bunch from a supermarket.
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Posted 4 years ago
Not the best, defo wont be using again. Was defo not a large bouquet that I paid for. All flowers not opened, looked cheap.
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Posted 4 years ago
Disappointed did not look like the flowers I ordered
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Posted 4 years ago
123 Flowers is rated 4.7 based on 12,976 reviews