123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.66

4.7 Rating 12,976 Reviews

93 %

of reviewers recommend 123 Flowers

4.7

Based on 12,976 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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123 Flowers 5 star review on 20th December 2024

E Storm-Petersen

123 Flowers 5 star review on 6th March 2024

4 Gallon Road

123 Flowers 5 star review on 29th January 2024

I Brown

123 Flowers 1 star review on 24th January 2024

751

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Oh dear! The recipients of the flowers were out when the flowers were delivered. Unfortunately they were delivered to the next door ( who were away). Just by chance they were spotted by friends of the neighbours. The upshot was that, very fortuitously, they got to the correct people eventually. Otherwise it could have been an expensive mistake. Fortunately the flowers were lovely but could have been a big disappointment.”

Helpful Report

Posted 4 years ago

“It was a little disappointing. I ended up going somewhere else to get some more, which was frustrating.”

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Posted 4 years ago

“Although you didn't deliver on time. I heard the flowers were very lovely. You made up for not delivering in time. Apology accepted”

Helpful Report

Posted 4 years ago

“The flowers I received looked nowhere near like the image I’d originally chosen on the website, or a ‘large’ like the £5 extra I’d spent allowed me to believe. However, customer services were great offering me a couple of options and sending a second complimentary bunch of flowers (which were still exactly the same as the first ie not like the picture) but was now definitely a large bunch. Can’t say I’d use again.”

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Posted 4 years ago

“Flowers arrived on the day however I was not impressed with them at all. Could've spent half the price and picked up something nicer from the supermarket. Especially disappointed that the roses didn't look fresh at all.”

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Posted 4 years ago

“The delivery on Friday was fine but I saw the flowers on Saturday and was disappointed as two of the roses were already dead as was some of the foliage! Such a shame as would have been a lovely bouquet!!”

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Posted 4 years ago

“A £35 bunch of flowers that look similar to a bunch of £6 flowers from the local supermarket. In fairness, the customer service was good with another bunch sent straight away when I complained. The exact same bunch arrived so I now have £12 worth of flowers.”

Helpful Report

Posted 4 years ago

“Little disappointed with the size of the flowers, I paid extra for a ‘large’ yet it only seems to be a few stems, the flowers themselves are pretty but not worth that money, delivery was the next day which was good just a shame the advert pictures are the opposite of what you receive!”

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Posted 4 years ago

“When ordered delivery date was given as 11 sept however they were not delivered until the 12th - I chose 123 because of the delivery options they were slightly more expensive than on other sites I am extremely disappointed & hope the flowers arebt half dead! I shan't order from this site again”

Helpful Report

Posted 4 years ago

“As I have ordered online I obviously have to go by the picture, there is a massive difference between the picture I bought and what was delivered. So disappointing, the first picture is the delivery, the second is what was expected”

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Posted 4 years ago

“Was not happy with the product recieved. It looked like the wish version of the product I thought I was buying delivery was spot on though.”

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Posted 4 years ago

“The bouquet I ordered was on offer at a £15 discount, sadly when it arrived I didn’t think it was even worth the £20 I paid. I could have got a better display from the supermarket for half the price. I ordered online as I am having to self isolate at present, won’t be doing so again. Read reviews before ordering and they all seemed to be 5star, guess I must be too fussy. Plus points are that they were delivered on time and with courtesy”

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Posted 4 years ago

“Unfortunately some of the flowers were broken when delivered which I find really disappointing”

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Posted 4 years ago

“Well I haven’t been able to see the flowers as I sent them as a gift , but I did order and pay for two by mistake and emailed you but didn’t hear back , but I have had a message to say they were beautiful.”

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Posted 4 years ago

“One delivery arrived one time. Still waiting for second one (terarium) not delivered yet. So abit dissatisfied as they both going to same address”

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Posted 4 years ago

“Flowers shown on website are nothing like what actually arrived. I was embarrassed my friend got these off me”

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Posted 4 years ago

“I’m so sorry, but I found the website absolutely dreadful. It took so long to put an order through, I was on the point of giving up altogether.”

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Posted 4 years ago

“Ordered a week in advance for my mother’s 70th Birthday. Did not arrive. Emailed them and was told as per the small print delivery on my chosen date not guaranteed. Wish I had not bothered.”

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Posted 4 years ago

“I order flowers and a vase to be delivered to my recipient, however, the vase was not sent. I sent 123flowers a message for their customer asking them to either deliver the vase or return my money and it has been 2weeks where I haven’t received anything back. This is very disappointing, I will not be using this service again. The customer service is terrible.”

Helpful Report

Posted 4 years ago

“Firstly, there was no email sent for confirmation and therefore no reference and secondly, most importantly I paid for them to deliver a vase along with the flowers but this was not delivered!! Very disappointed with that service and I will not be using this service again.”

Helpful Report

Posted 4 years ago

123 Flowers is rated 4.7 based on 12,976 reviews