123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.67

4.7 Rating 12,875 Reviews

94 %

of reviewers recommend 123 Flowers

4.7

Based on 12,875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

Write Your review

Tell us how 123 Flowers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

123 Flowers 5 star review on 6th March 2024

4 Gallon Road

123 Flowers 5 star review on 29th January 2024

I Brown

123 Flowers 1 star review on 24th January 2024

123 Flowers 5 star review on 26th May 2023

Z Townsend

750

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the ordering process very easy to do in New Zealand. I look forward to seeing a photo of the flowers that I have sent to my sister-in-law in the UK.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of 123 Flowers! I'm glad to hear that the ordering process was easy to do in New Zealand. I look forward to seeing a photo of the flowers that I have sent to my sister-in-law in the UK. Your kind words are very much appreciated!

Posted 1 year ago

“Beautiful flowers and great service very reliable.”

Helpful Report

Posted 1 year ago

Thank you so much for your five-star rating of 123 Flowers, Sairah! We really appreciate your appreciation for our flowers and service. We are delighted that you have found our services to be reliable. Best wishes, Katie

Posted 1 year ago

“used this company twice and been very satisfied, would recommend”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of 123 Flowers! It's great to hear that you've used us twice and have been so satisfied both times. We really appreciate your recommendation and look forward to working with you again in the future!

Posted 1 year ago

“Always order my flowers from here best flowers ever . Just ordered more for mums birthday and can’t wait to get them”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating, Victoria! We really appreciate your kind words about 123 Flowers and it's so wonderful to hear that you always order your flowers from us. We hope your mum's birthday is extra special with these flowers!

Posted 1 year ago

“Flowers well wrapped in beautiful box for any occasion , The flowers were beautiful when arrived , I look well after flowers at any time as I love them but unfortunately the roses didn’t last very long had to throw them out within 2 days after delivery , I rate this 3 Stars, tried to send photo but not letting me! ⭐️⭐️⭐️”

Helpful Report

Posted 1 year ago

Hello Hazel, Thank you so much for taking the time to review 123 Flowers. We are very sorry to hear that the roses didn't last very long after the bouquet was delivered. This is disappointing to hear and I will feed this back to our Florist Manager. Warm regards, Rosie

Posted 1 year ago

“Всё просто супер”

Helpful Report

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

Hello, Thank you for your kind review. We hope the flowers were enjoyed! Best wishes, Katie

Posted 1 year ago

“The website is easy to use and order. The flowers haven't been delivered yet so I can't comment on the quality.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of 123 Flowers! It's great to hear that you found the website easy to use and the ordering process simple. Best wishes, Rosie

Posted 1 year ago

“The flowers were order by my friend to be delivered for my birthday on the 6th June with a card. They arrived on the 8th with the box badly damaged and falling apart so I refused them. My friend was not allowed a refund and on returning home on the 9th there was another box this one intact. On opening them the flowers were already dying and there was no card. They have been thrown in the bin today and I suspect that they are the same flowers that were in the original box. What a dreadful company. Next day delivery rubbish, card rubbish, dreadful flowers don't bother ordering from them.”

Helpful Report

Posted 1 year ago

Hello Rita, We are so sorry to hear about your bad experience with 123 Flowers. We appreciate that you took the time to let us know about this situation and we apologise for all the inconvenience this has caused you. I'm ever so sorry for your experience here and that your replacement did not make this right for you - that's not at all how we'd want to leave you feeling. I will feed this back to our Florist Manager. Warm regard, Tom

Posted 1 year ago

“After using a Wowcher coupon code which I purchased I ordered a large bouquet at the cost of £35.49 discounted to £17.24. Unfortunately what arrived was of very poor quality and after 1 day as begun to wilt. I contacted customer services who admitted that the bouquet was slightly (laugh) poor quality and offered a £15 credit to my account. What actually arrived was a poor imitation of a £7.99 Aldi bunch of flowers. After numerous emails back and forth they tell me they won’t refund or credit my account because I had a £20 discount. What a joke of a company. I’m ready to obtain a small claims against the parent company Prestige gifts limited. If you like composting your flowers for your loved ones you can put them on the heap the very next day.”

Helpful Report

Posted 1 year ago

Hello Brian, We are very sorry for the experience you had with us. We value your feedback and appreciate the time you have taken to let us know about your dissatisfaction. We take this matter seriously and will look into it. I have located your order and can see that this has been resolved. Warm regards, Tom

Posted 1 year ago

“Only ordered flowers for delivery so far, very quick and easy process - hope the flowers are beautiful for my friend's birthday!!!”

Helpful Report

Posted 1 year ago

“Very easy & simple ordering process , beautiful selection of flowers x x”

Helpful Report

Posted 1 year ago

“Lovely flowers, easy to use website, competitive pricing”

Helpful Report

Posted 1 year ago

“Absolutely brilliant, really easy to order, beautiful stunning flowers, so many choices”

Helpful Report

Posted 1 year ago

“Excellent prices Lovely flowers, the recipient was delighted Arrived on time”

Helpful Report

Posted 1 year ago

“Beautiful fresh flowers last over a month”

Helpful Report

Posted 1 year ago

“Fantastic company.”

Helpful Report

Posted 1 year ago

“Convenient, and good delivery options at a reasonable price.”

Helpful Report

Posted 1 year ago

“Great service and excellent quality of plants.”

Helpful Report

Posted 1 year ago

“So quick and great service. Thank you”

Helpful Report

Posted 1 year ago

123 Flowers is rated 4.7 based on 12,875 reviews