123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.67

4.7 Rating 12,875 Reviews

94 %

of reviewers recommend 123 Flowers

4.7

Based on 12,875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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123 Flowers 5 star review on 6th March 2024

4 Gallon Road

123 Flowers 5 star review on 29th January 2024

I Brown

123 Flowers 1 star review on 24th January 2024

123 Flowers 5 star review on 26th May 2023

Z Townsend

750

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good”

Helpful Report

Posted 1 year ago

We really appreciate your 5-star rating of 123 Flowers! It's really good to hear how satisfied you are with our services. Thank you for your feedback, Shilo. We look forward to continuing to provide you with excellent flower arrangements!

Posted 1 year ago

“Used 123 Flowers several times always delivery fresh seasonal flowers. Good service.”

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Posted 1 year ago

Thank you for the 4-star rating, Brenda! We appreciate that you have used 123 Flowers several times. It's great to know that we have provided you with fresh seasonal flowers and good service each time. We look forward to continuing to be your flower company for years to come!

Posted 1 year ago

“Great prices and great variety!”

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Posted 1 year ago

Thank you so much for your 5 star rating for 123 Flowers! We are so glad that you enjoyed our great prices and great variety! We really appreciate your kind words.

Posted 1 year ago

“Quick and easy to use website and good honest prices”

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Posted 1 year ago

Thank you so much for your 5-star rating and kind words, Tracey! We are so pleased to know that you found our website quick and easy to use. We really appreciate your kind feedback and can't thank you enough for your support.

Posted 1 year ago

“Amazing selection, and super easy checkout. Excited to receive them.”

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Posted 1 year ago

Thank you so much for your 5 star rating of 123 Flowers! We are thrilled to hear you were pleased with the selection and easy checkout. We appreciate your positive feedback and we hope you enjoy your flowers!

Posted 1 year ago

“A good choice of flowers and gifts. The price is not too bad either. Found the website easy to use a d was straightforward. Used first time so wait and see how good the service a d flowers are. Pravina”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, Pravina! We are happy to see that you had a great first-time experience with us. We hope the bouquet is enjoyed!

Posted 1 year ago

“I received some flowers from 123 and the roses have lasted better than any I have ever had. Still standing heads up high even as they fade. Sent some flowers to a friend so I hope they will be as good.”

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Posted 1 year ago

Thank you so much for your 4 star rating! I am so glad to hear that you were pleased with the flowers from 123 Flowers. Thank you again for your review!

Posted 1 year ago

“Easy site to navigate lots of choice styles and gifts love this site great checkout experience. I just need to remember to use discount codes I'm sent 😁”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of 123 Flowers! We are delighted to hear that you found our site easy to navigate and had a great checkout experience. We value your feedback.

Posted 1 year ago

“I was concerned when I wasn't sure if my flowers had arrived and did not want to ask the recipient - it seemed impolite. I contacted 123 and they were really great, fast response, quick action, everything I could ask for. I do not see how I could have had better service.”

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Posted 1 year ago

Thank you Rita for your 5-star review! We're so glad that you had a great experience with 123 Flowers and that we were able to help you get your flowers to the right person. We appreciate our returning customers and hope you'll keep using our service in the future!

Posted 1 year ago

“Very Happy with the flowers received and extra happy to hear my order reached in pristine condition adding to the happiness of the special family occasion. The team on chat is extra helpful, very kind and supportive to resolve issues with vouchers, orders etc. Wishing the team to keep growing to bring happiness in everyones life especially when people can't meet but want to be part of the celebration.”

Helpful Report

Posted 1 year ago

Thank you so much, Vandana, for taking the time to leave us such an amazing 5 star review! It's great to hear that your order was delivered in pristine condition and that it contributed to the happiness and joy of your special family occasion. We are so glad that you were extra happy with the flowers you received and that you found our team on chat to be incredibly helpful and kind. We always strive to bring happiness into people's lives, especially during times when they can't meet up, and we are humbled to have contributed to your celebration. Thank you again for your kind words - they mean a lot to us!

Posted 1 year ago

“Your flowers and service were great. Thank you!”

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Posted 1 year ago

Thank you so much for your 5 star rating of 123 Flowers! We really appreciate your kind words and are so pleased that you had a great experience with our flowers and service. Thanks again!

Posted 1 year ago

“Quick and easy service to use Would highly recommend 👌”

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Posted 1 year ago

Thank you so much, Michael, for your 5-star rating of 123 Flowers! We are thrilled that you found our service quick and easy to use and would highly recommend us. Your feedback means a lot to us!

Posted 1 year ago

“Flower review chahiye”

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Posted 1 year ago

Thank you, Ravi, for your 5 star rating of 123 Flowers! We are so glad to hear that you had a great experience with us and are so pleased that you took the time to write a review.

Posted 1 year ago

“Cheaper with better delivery options that other popular companies, and of course the flowers are really nice.”

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Posted 1 year ago

Thank you, Caitlin, for your 4 star rating of 123 Flowers! We really appreciate you taking the time to review us. We're so glad you like our prices and delivery options and that the flowers were enjoyed. Thanks again!

Posted 1 year ago

“very happy with the options available to choose from, and very easy to personalise the card message. Would use this service again.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of 123 Flowers! We are so glad that you found our selection of flowers to be satisfactory, and that you feel our card personalisation process is easy and enjoyable. We greatly appreciate your kind words and hope to see you at our shop for future orders!

Posted 1 year ago

“I have sent a few 123 flowers in the last year and all recipients have loved them”

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Posted 1 year ago

Thank you for your amazing 5 star rating of 123 Flowers, Sue! It's great to hear that you've had good experiences with them. I am so thrilled that all the recipients of your 123 Flowers have loved them - that's really awesome news. Thanks again for your great feedback!

Posted 1 year ago

“Iv used this company to send flowers to my sister for a memorial for her son, iv used them to send flowers to cheer up a friend when her son died, and sent another just 2 days ago to my daughter in law for her birthday. The flowers 2 days ago were so bad, they were brown and wilted, and less than 48hours later they are drooping and dead. This is not acceptable, I now understand why my family never sent me any photos of the flowers they received, they didn't want to upset me after me doing something nice and sending flowers, only to find that the flowers they received were also almost dead! I'm sure that it's very upsetting to receive dead flowers on your deceased sons birthday, i feel so bad.I'm attaching photos of the flowers from Saturday 24th june, today is 26th and they are dead! Anyone would expect a bouquet to last for a week at least! The amount of flowers in the "bouquet" is also an absolute joke, (maybe 5dead roses!) I should have brought supermarket flowers,at least they would have been fuller and alive. Apparently my flowers 'would be put together with fresh blooms on the morning of delivery '.... big lie! Im so so disappointed, I will definitely never use your company again, and certainly won't be making anymore recommendations.”

Helpful Report

Posted 1 year ago

Belinda, thank you for sharing your experience and taking the time to provide us with your feedback. We are sorry to hear that the flowers were in an unacceptable state when they were delivered. We apologise for the failure to deliver the fresh bouquet that you ordered and expected. I have located your order and can see that our customer service team has responded to your email and is awaiting your reply to resolve this. Best wishes, Katie

Posted 1 year ago

“Very Good, Great Website, Fast delivery”

Helpful Report

Posted 1 year ago

Thank you very much for your 5-star rating for 123 Flowers! We are thrilled to hear that you think our website is very good and our delivery is fast. Your kind words mean a lot to us, and we thank you for the great feedback.

Posted 1 year ago

“Have used 123 Flowers on a number of occasions now. Flowers are beautiful and are delivered with no issues. Website is easy to access.”

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Posted 1 year ago

Thank you Marisa for your 5 star rating! We appreciate your kind words about our website and flowers. We are delighted that we have been able to provide you with flowers on a number of occasions without any issues. We always strive to make our website easy to access and our flowers beautiful. Thanks again!

Posted 1 year ago

“I ordered flowers for a family member on 14th June, for delivery on 17th June. 123 Flowers failed to deliver and have now (20th June) claimed it was due to my error on the delivery address. I did not make an error, so I can only assume they made the error. I have even provided proof that I did not make an error, but they refuse to accept clear evidence on their own website! I asked for the name and contact details of their MD but was told to email the same email address with FAO Manager on it. Who knows if I'll ever get a response from this bunch but my advise is to never use them.”

Helpful Report

Posted 1 year ago

Hello Ruth, Thank you for your review. We are saddened to hear that you have been experiencing issues with the delivery of your order and we really do apologise for any inconvenience this has caused. I have located your order and contacted you via email. Best wishes, Ellie.

Posted 1 year ago

123 Flowers is rated 4.7 based on 12,875 reviews