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123 Flowers Reviews

4.7 Rating 12,976 Reviews
93 %
of reviewers recommend 123 Flowers
4.7
Based on 12,976 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Read 123 Flowers Reviews
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Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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123 Flowers 5 star review on 20th December 2024
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123 Flowers 5 star review on 6th March 2024
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123 Flowers 5 star review on 29th January 2024
I Brown
123 Flowers 5 star review on 29th January 2024
I Brown
123 Flowers 5 star review on 29th January 2024
I Brown
123 Flowers 5 star review on 29th January 2024
I Brown
123 Flowers 1 star review on 24th January 2024
A
751
Anonymous
Anonymous  // 01/01/2019
The flowers were not the same colour and delivered a day
Helpful Report
Posted 6 years ago
I ordered some flowers for my mums birthday they were due to be delivered Friday 15th June - they didn’t arrive until Saturday 16th June When I called they said they couldn’t track anything and I should have seen on the website it does say no guarantee of next day delivery - but I never saw that. I can’t help but think because I was a Groupon customer I was last on the list and didn’t get the best flowers. The flowers themselves were ok - the roses were slightly wilted and certainly didn’t look as fresh as I would have liked - really disappointed as I don’t think her flowers will last long at all :(
Helpful Report
Posted 6 years ago
Got flowers that I ordered for my birthday as per Groupon order, thank God I did not pay full price!!!. Seriously could have got a better bunch from Asda and at half the price!!. Ordered a medium bunch but came with more foliage than actual flowers and the bunch was very small. The roses were of poor quality lets see how long they last!!!. Only plus was of the prompt delivery although a day early. Definitely won't use again!!!
Helpful Report
Posted 6 years ago
I wanted to order 3 hampers but it only let me order 2 now ive got to do another one. Also, the cursor didn't show on the search bar and my basket didn't show how many I had ordered. I also sent an e-mail to your enquiry team and hope the free delivery option shows for my third and 4th hamper (re my e-mail)
Helpful Report
Posted 7 years ago
I did not get the opportunity to say who the flowers were from, how will my mum know?
Helpful Report
Posted 7 years ago
Wouldn't accept any valid debit or credit card I tried, kept saying payment failed.
Helpful Report
Posted 7 years ago
Ordered before the 9pm deadline for my mothers birthday the day after,they didn't arrive,I rang customer helpline to be told the courier experienced a problem and she would have them the next day instead. They arrived in a half dead state due to being in a box,in a van for 2 days.Very disappointed
Helpful Report
Posted 7 years ago
123 Flowers is rated 4.7 based on 12,976 reviews