123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.67

4.7 Rating 12,876 Reviews

94 %

of reviewers recommend 123 Flowers

4.7

Based on 12,876 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

Write Your review

Tell us how 123 Flowers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

123 Flowers 5 star review on 6th March 2024

4 Gallon Road

123 Flowers 5 star review on 29th January 2024

I Brown

123 Flowers 1 star review on 24th January 2024

123 Flowers 5 star review on 26th May 2023

Z Townsend

750

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery 2 days late no apologies no refund no explanation the worst delivery company for flowers I have ever dealt with”

Helpful Report

Posted 1 year ago

Hello, thank you for your review. We are sorry that your order was not delivered on your chosen date and for any disappointment caused. I have located your email and can see that our customer support department has advised further on this. Warm regards Tom

Posted 1 year ago

“My niece absolutely loved her roses I sent for her 30th - she was made up - win win for Mad Aunty Jenny. Great service - easy to do online even from my phone - have now used a second time for my cousin moving house and retiring - so worth another great bunch of flowers from 123 :-) Thanks 123 Flowers”

Helpful Report

Posted 1 year ago

“Excellent service 5*”

Helpful Report

Posted 1 year ago

“Very easy to order flowers.”

Helpful Report

Posted 1 year ago

“Beautiful flowers at a really cheap price!”

Helpful Report

Posted 1 year ago

“They offer a nice selection of flowers”

Helpful Report

Posted 1 year ago

“Easy ordering process! Amazing choices and amazing prices”

Helpful Report

Posted 1 year ago

“I love 123 Flowers 💐 and have purchased many bouquets as gifts for friends and a lot for myself. I also always order the biscuits and tea as the biscuits are delicious x”

Helpful Report

Posted 1 year ago

“Up to date all flowers have been very good”

Helpful Report

Posted 1 year ago

“At last a site that is easy to use the flowers look lovely and a reasonable price”

Helpful Report

Posted 1 year ago

“The best web site for being easy to deal with.thank you”

Helpful Report

Posted 1 year ago

“really quick easy website. gorgeous flowers”

Helpful Report

Posted 1 year ago

“A plus service”

Helpful Report

Posted 1 year ago

“Delivered late, and then they told me they were delivered on time when even their despatch note says they were only sent on the day they were supposed to be delivered. Surely the recipient knows when they got them! Won’t use again and it took weeks to even get a response to my complaint.”

Helpful Report

Posted 1 year ago

Hello, thank you for your review. We are very sorry that our services have not lived up to our usual high expectations on this occasion. This is incredibly disappointing to hear. We will raise this with the relevant departments. Best wishes Katie

Posted 1 year ago

“Service very good. Friends I have been sent to have been very with the flowers.. Keep up the good service. Thank you.”

Helpful Report

Posted 1 year ago

“** amazing easy service&** never sent flowers to anyone.. but this was easy quick and cheap! hope she loves them, they look great. thanks for the great service. "UPDATE" she loved them and the Mrs workplace made a big fuss about it, thank you for the delivery service for dropping to the specific department, that was extremely hard to find. excellent site, service and product definitely use this company! she was chuffed”

123 Flowers 5 star review on 10th January 2023

Helpful Report

Posted 1 year ago

“Beautiful flowers”

Helpful Report

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

“Really good quality and fast delivery”

Helpful Report

Posted 1 year ago

“Fab choice of flowers at great prices. I sent my flowers to my best friend and she loved them. Sadly her father had died and this gesture cheered her up some ! A* Service”

Helpful Report

Posted 1 year ago

123 Flowers is rated 4.7 based on 12,876 reviews