123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.67

4.7 Rating 12,876 Reviews

94 %

of reviewers recommend 123 Flowers

4.7

Based on 12,876 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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123 Flowers 5 star review on 6th March 2024

4 Gallon Road

123 Flowers 5 star review on 29th January 2024

I Brown

123 Flowers 1 star review on 24th January 2024

123 Flowers 5 star review on 26th May 2023

Z Townsend

750

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After placing my order, website offered me £7.50 off my next order. I have one here which website will not accept so what is the point of sending me another one????? Not happy!!”

Helpful Report

Posted 2 years ago

“Paying was long-winded, but otherwise great”

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Posted 2 years ago

“Gorgeous blooms and excellent delivery”

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Posted 2 years ago

“Good company always on time and quick with it”

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Posted 2 years ago

“Paid extra for their largest bouquet which arrived half dead/drooping and heads snapped off. Even if their were fresh, they looked NOTHING like the image on the website. Under consumer rights, you're entitled to a full refund so I've emailed stating this is what I'm wanting. If I have no response by the end of the week or they reply stating I will not be refunded, I will be pursuing this further to trading standards and BBC XRAY”

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Posted 2 years ago

“Absolutely disgusting customer service and even worse flowers. £34 for a large bouquet that was nothing more than grass and dead roses. Would not refund my money that shouldn’t be allowed to scam people like this”

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Posted 2 years ago

“DO NOT BUY FROM THIS COMPANY!!! Honestly the worst flowers I have ever seen. Ordered for my mum for Mother’s Day and I payed extra for a bigger bouquet. She received a bunch of flowers that you could get from a petrol station. I emailed them and they would not help in the slightest. Terrible customer service”

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Posted 2 years ago

“I have received very positive feedback from the recipients of flowers sent by myself. Punctuality and lovely presentation of bouquets each time. I ordered them 10 days in advance. Total satisfactory service - thank you!”

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Posted 2 years ago

“Nice flowers reasonably priced. too many options to pay Kind regards Mrs S Jackson”

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Posted 2 years ago

“Ordered a medium bouquet for Mother's day. Arrived on time. However the bouquet was dreadful. Wilting, small and dying in less than 24 hours. Contacted customer service, offered to resend but would not arrive in the time for mother's Day. The bouquet was certainly not worth £30. Extremely disappointed.”

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Posted 2 years ago

“Very good website. Lovely flowers,gifts and cards. Will definitely use again.”

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Posted 2 years ago

“It was a great website and easy to use thank you x”

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Posted 2 years ago

“Excellent service & beautiful flowers always happy with the product”

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Posted 2 years ago

“Excellent choices at great prices.”

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Posted 2 years ago

“Quick and easy to use site, lovely flowers and gifts to choose from.”

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Posted 2 years ago

“Lovely flowers. I can't wait for the recipient to receive them!”

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Posted 2 years ago

“Very fast reliable service flowers are always fantastic”

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Posted 2 years ago

“Beautiful flowers”

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Posted 2 years ago

“Great service, fast and easy to use with great deals”

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Posted 2 years ago

“I love this service, used it many times, easy to use,”

Helpful Report

Posted 2 years ago

123 Flowers is rated 4.7 based on 12,876 reviews