123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.67

4.7 Rating 12,876 Reviews

94 %

of reviewers recommend 123 Flowers

4.7

Based on 12,876 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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123 Flowers 5 star review on 6th March 2024

4 Gallon Road

123 Flowers 5 star review on 29th January 2024

I Brown

123 Flowers 1 star review on 24th January 2024

123 Flowers 5 star review on 26th May 2023

Z Townsend

750

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers are lovely but the website is eratic and unreliable. It has taken me a long time to place this order which is unneceassary and unhelpful.”

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Posted 1 year ago

Hello Gillian, thank you for your review. We are sorry to hear that there were some issues while you were placing your order with us. I will feed this back to our IT department to be looked into. Best wishes Katie

Posted 1 year ago

“Do not buy have tried ringing number have emailed a few times no response theses flowers were for my moms 80 birthday I’m so upset”

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Posted 1 year ago

Hello Sue, thank you for your review. I am very sorry to hear that there were quality issues with your recent order with us. We do apologise for any disappointment or upset caused. I have located your order and can see that this has been resolved with our customer support department. Best wishes Rosie

Posted 1 year ago

“I ordered flowers for my daughter’s birthday on 28 December and requested them to be delivered on the 29th. It’s now 8pm 30th December and the gift is still not delivered. I am not at all happy and my daughter is very upset.”

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Posted 1 year ago

Hello, thank you for your review. I am very sorry to hear that your order was not delivered as requested on your chosen date. We do apologise for any upset caused to you and your daughter. I have located your order and can see that this has been resolved with our customer support department. Best wishes Katie

Posted 1 year ago

“Excellent easy to use website”

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Posted 1 year ago

“Always use this website when ordering flowers as gifts - arrive on time and beautiful many people remarked not postage payment either”

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Posted 1 year ago

“Website is very confusing as you need to untick boxes to make it the price you state ? Free postage ? It doesn't happen ?”

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Posted 1 year ago

Hello Tina, thank you for your review. I am very sorry for any disappointment or inconvenience caused while using our services on this occasion. I have located your email and can see that our customer support department has advised further on this. Warm regards Tom

Posted 1 year ago

“Recently ordered flowers more than once, they were really lovely as they were for a dear friend who has now passed but she had the pleasure of seeing and enjoying them.”

123 Flowers 5 star review on 29th December 2022

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Posted 1 year ago

“If could give no stars i would.AVOID. The pictures on there website are not what you recive. Mine were dull,small bunch(when i ordered 2 medium bunches)look as though they were dying. You can get so much better from the supermarket and for lot cheaper. Bad customer services. AVOID AVOID do not buy from here. Ive posted what i should have got and what i recieved.”

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Posted 1 year ago

“Not easy to send. Confusing”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“thanks for your excellent service! Happy new year”

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Posted 1 year ago

“Quick and easy way to order flowers, hoping to get a good response from the person who is receiving the flowers.”

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Posted 1 year ago

“EASY TO ORDER AND FLOWERS ARRIVE IN GOOD CONDITION”

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Posted 1 year ago

“Very easy to use and brilliant prices”

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Posted 1 year ago

“Always on time and good quality flowers, mum has always been happy.”

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Posted 1 year ago

“Smooth, easy-to-access website catering to my last-minute gift needs!”

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Posted 1 year ago

“Wonderfully beautiful”

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Posted 1 year ago

“What a great way to let someone know you love them, especially when you can't be there in person”

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Posted 1 year ago

“very pleased with quality of flowers and the time they last . Family and friends all ways give a good report of them.”

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Posted 1 year ago

“I Love 123 Flowers, they are by far the best service I've ever used, for shipping presents to the UK”

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Posted 1 year ago

123 Flowers is rated 4.7 based on 12,876 reviews