123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.66

4.7 Rating 12,955 Reviews

93 %

of reviewers recommend 123 Flowers

4.7

Based on 12,955 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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123 Flowers 5 star review on 20th December 2024

E Storm-Petersen

123 Flowers 5 star review on 6th March 2024

4 Gallon Road

123 Flowers 5 star review on 29th January 2024

I Brown

123 Flowers 1 star review on 24th January 2024

751

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good flowers and good delivery”

Helpful Report

Posted 1 year ago

Dear Kyle, Thank you so much for giving 123 Flowers a fantastic 5-star rating! We highly appreciate your kind words and positive feedback. We are thrilled to hear that you found our flowers to be very good and our delivery service satisfactory. Best wishes, Katie

Posted 1 year ago

“Ordered flowers before Christmas and the person I sent them to was very pleased with them.”

Helpful Report

Posted 1 year ago

Dear Sharon, Thank you so much for giving 123 Flowers a 5-star rating! We truly appreciate your kind words and support. We are thrilled to hear that you ordered flowers before Christmas and that the person you sent them to was delighted with them. Bringing joy and happiness to our customers is our utmost priority, and knowing that we were able to achieve that brings us great joy as well. Once again, thank you for choosing 123 Flowers. We look forward to serving you again in the future!

Posted 1 year ago

“Easy to use website, lovely selection and free delivery promotion!”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of 123 Flowers! We truly appreciate your support and are thrilled to hear that you found our website easy to use. We're delighted that our lovely selection caught your eye and that you took advantage of our free delivery promotion. It was a pleasure serving you, and we hope to have the opportunity to do so again in the future. Thanks once again for your kind words!

Posted 1 year ago

“Simple process and flowers are usually beautiful”

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Posted 1 year ago

Thank you, Anne, for your 4 star rating of 123 Flowers! We're glad that you found our process simple and that you found the flowers beautiful. Kind regards, Tom.

Posted 1 year ago

“Well first time l use and first time I am able to find my way to the delivery address and this includes SELFRIDGES THANK YOU JUST HOPE FLOWERS ARE NICE”

Helpful Report

Posted 1 year ago

Thank you so much for your incredible 5-star rating, Geraldine! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with 123 Flowers. Once again, thank you for choosing 123 Flowers. We look forward to serving you again in the future! Warm regards, Katie

Posted 1 year ago

“Very easy site to navigate. Have used 123Flowers a few times now and been very impressed with the service and the quality of the flowers”

Helpful Report

Posted 1 year ago

“Excellent service in the past”

Helpful Report

Posted 1 year ago

“very beautiful flowers”

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Posted 1 year ago

“I love this company,the flowers are so beautiful &worth the money,also they are always delivered on time,with no hassle.I will be ordered many more.”

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Posted 1 year ago

“Always good and last”

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Posted 1 year ago

“A nightmare site. Should have taken me a few minutes, but took considerably longer. Pralines, at £4.99, kept being added to my order and I kept restarting the whole process to get rid of them. I had to click the arrow to physically go down list and remove them. Shame on you, if you do this deliberately to get a further sale, hoping customers won't notice.”

Helpful Report

Posted 1 year ago

Hello Sheila, Thank you for your feedback regarding the website. We are sorry for any inconvenience caused while placing your order with us. Our aim is to provide a stress-free order process for our customers, so this is disappointing to hear. I will feed this back to our team. Warm regards, Tom

Posted 1 year ago

“After seeing photos of their "medium" bouquet online, my wife ordered a "large" bouquet as a Thank You gift. The "medium" bouquet advertised in photos on their site was huge and had around 14 stems. The "large" bouquet the person received was measly and only had around 6-7 stems from what I can see in her photos. So all this is clearly false advertising! Complained to the customer service - their only answer was - as your wife placed the order, we don't care what you say and won't even talk to you... Asked for this matter to be escalated up the chain or given details how I can escalate it - both requests declined by same customer service representative. So now reported them to Citizens Advice, who in turn will contact Trading Standards! By the number of 1star reviews they have - they clearly don't care about customers. If the scammed you as well - don't be silent, prevent others being scammed and send evidence to Citizens Advice/Trading Standards so they are forced either to stop this fraud or stop business altogether! P.s this is a copy from another review site as I did not want to write the same long thing again. P.s. 1 photo is of "medium" advertised bqt, the other one is the "large" one recieved.”

Helpful Report

Posted 1 year ago

Mareks -- thank you so much for this detailed review and feedback of 123 Flowers. It is very disappointing to hear that the bouquet your wife ordered was too small for the ‘large’ size she ordered, and the customer service refused to help. Due to GDPR, we can only discuss this order with the recipient or customer on the account. I am very sorry for this.

Posted 1 year ago

“I have used 123Floweres before and was very impressed. They are now my go-to flower company.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5-star rating, Margaret! I'm glad to know that 123 Flowers has made such a positive impression on you.

Posted 1 year ago

“The flowers are always amazingly beautiful 😍 The delivery is always on time. I would recommend them anytime!”

Helpful Report

Posted 1 year ago

Thank you Edith for your 5-star rating of 123 Flowers! We're glad you find the flowers amazing and the delivery timely. We're very happy to know that you would recommend us anytime.

Posted 1 year ago

“Ordering from France, there is a lot of choice and it's great, the fact that you can also customise almost everything is awesome.”

Helpful Report

Posted 1 year ago

Thank you so much Aksil for your 5 star rating of 123 Flowers! We are so glad to hear that you appreciate the wide range of choice and customisation available on our website. We pride ourselves on delivering the best of quality and service to our customers and your review means a lot to us.

Posted 1 year ago

“Great prices great flowers I have a happy mum... 5 ⭐”

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Posted 1 year ago

Thank you so much for your awesome 5 star rating, Angela! It's great to hear that you found our prices and flowers to be great, and that you now have a happy mum! We really appreciate your kind words.

Posted 1 year ago

“Website is easy to navigate and there is a huge choice of gifts to choose from.”

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Posted 1 year ago

Thank you, Clare, for giving 123 Flowers a 5-star rating! We're pleased to hear that you found the website easy to navigate and that there was a huge selection of gifts to choose from. We really appreciate your feedback! Kind regards, Tom.

Posted 1 year ago

“I am delighted by the beautiful selection of gorgeous flowers and gifts. 123Flowers is the most perfect website if you live in America but your family is in the UK!”

Helpful Report

Posted 1 year ago

Thank you for your amazing 5 star rating of 123Flowers! I'm thrilled to hear that you enjoyed the variety of beautiful flowers and gifts. I'm also pleased to know that our site is perfect for those in the US with family in the UK. We really appreciate your business and feedback! Kind regards, Tom.

Posted 1 year ago

“Very good quality for the price and the flowers lasted for ages! Very pleased. I hope you keep up the quality.”

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Posted 1 year ago

Hello, Thank you for your review. We are thrilled to hear your bouquet was enjoyed for a long time. Kind regards, Tom.

Posted 1 year ago

“Good experience, good looking flowers, looking forward to flowers tommorow!”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of 123 Flowers. We are delighted to hear that you had a good experience and that the flowers looked great. We look forward to providing you with more flowers tomorrow!

Posted 1 year ago

123 Flowers is rated 4.7 based on 12,955 reviews