“The online booking service is good but I would advice that some key points are buried in mountains of text so you have to read the terms carefully. Other than that I found the web site good to navigate and easy to use.”
“Everything went smoothly; the price was excellent (a 20% saving on booking direct) and when we picked the car up it was an upgrade on what we were expecting!
Would definitely use 121carehire.com for any future car hire. All information and documents was emailed, the website was so easy to use & it was much cheaper than booking direct.”
“Brilliant car hire gold car were so professional.waiting for us at the airport 2 minute drive to the office to collect very clean car.
Staff ever pololite and very nice same when dropped off.very easy
Will book again for September”
“Our car hire in Portugal was very good value and good quality car, only condition was 35 km a day or a surcharge was payable but that was probably in t&cs when booked and I didn't notice.”
“directions to car hire bus at Rome fiumicino were not clear(fault of airport signage mostly).Firefly process good -no heavy sell and extra charges like some of their offices”
“We found Goldcar staff to be polite and efficient, and their transfer vehicles were clean, tidy - not the case with some other car hire companies we've tried! Our rental car was clean, nearly new and served us well during our holiday in Greece. Our only slight criticism is that the address given for returning the vehicle was incorrect: we suspect that the office may recently have moved, and while we were lucky enough to have spotted the Goldcar signage on our way to the address we THOUGHT we were aiming for, it was quite stressful trying to find our way back to it. Apart from this issue, which Goldcar can of course resolve very quickly and simply, we were very happy with our car rental.”
“staff were so helpful as my flight was delayed in the evening by 4 hours and they tried their very best to help keep the kiosk informed of my arrival to pick up the keys.”
“The service from 121carhire was very good as usual, however they arrange hire through OK Car Rental (who we have used many times before on other islands), but the queue for a car at Ibiza airport was over 150 minutes.. This is far from acceptable.. 121 were good, OK carrental were rubbish..”
“No hidden costs, no messing. Very happy best experience booking a hire car. And I have booked many in the past. 121 car hire is they way forward. ????”
