“I was sick when I went to pick up the car and so couldn't drive.
The gentleman in the office and the young lady were very sympathetic and helpful with getting me booked in to the Holiday Inn”
“only problem was reporting as instructed to the cabin in the car park to be told it hadn't been set up yet and was only available for drop offs. it was snowing rather heavily and we had to go back to the main building where we had just got off the bus”
