“Would highly recommend with no hesitation. The car was perfect for my needs, even down to the colour. Europcar were highly efficient. The whole experience was effortless and cheap !”
“The staff were very busy yet still managed to give great service and attention to us. The car we had booked (Chrysler 300 or similar) was unavailable but we were upgraded at no extra cost to something much, MUCH better! :-)”
“Although we had to wait quite some time to collect the car the girls on customer service were excellent ,and did a good job under difficult conditions.
we had an upgrade to what we had booked- thankyou. price was very good.
I wish they did a free additional driver.”
“The rental price was cheap but when I booked the car I selected was supposed to be supplied by an "on site" company at the airport.
This was not the case. We had to wait over an hour while the "Drive On Holidays" shuttle bus waited for other clients (who were late in arriving). This delay created further problems for us with our onward travel arrangements.
I would have preferred to have paid extra and had an on site supplier.”
“121 are brilliant; the website is clear and easy to use, the suppliers always seem extremely prompt and efficient, and for drivers over 70 121 offers car hire up to 99 years old!”
“Excellent service and the car was new. We selected a small car and was given a Ford Fiesta which was very economical and suited our needs exactly. Beware if you are travelling from America or Canada as the roads in the UK are very narrow and especially within the London area with cars parked each side of the road, requires extreem caution when passing. Parking spaces are also very narrow so we took extra care when parking to reduce the chance of damage to the hire car as it could be costly!”
