Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.28

4.3 Rating 1,915 Reviews

82 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,915 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 25th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived in 48 hours! Kids happy to be back in action on the trampoline! Thanks”

Jumpking.eu 5 star review on 12th July 2020

Helpful Report

Posted 4 years ago

“Excellent service.”

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Posted 2 days ago

“Very good service & quick delivery very easy”

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Posted 2 days ago

“Item arrived promptly. Trampoline went up easily and seems very solid. Looks like it will provide years of fun for the kids.”

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Posted 3 days ago

“I've bought Jumpking in past and both times fast delivery with no problems at all. Put up in just over a hour, two people.”

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Posted 4 days ago

“It is one of the best trampolines I have ever seen; it is of excellent quality. It is also great for the safety of little ones. Their customer support is fantastic—thanks to Harriet for all the communication. The parcel came by FedEx, and the boxes had no issues.”

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Posted 1 week ago

“Nothing has arrived.”

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Posted 1 week ago

“Brilliant customer service, received a super helpful phone call to double check my order (which I hadn't got right) and sorted me right out. Very helpful, delivered quickly and we have very happy children again.”

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Posted 1 week ago

“Excellent service from ordering to delivery. I ordered a new jump bed and trampoline looks like new!”

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Posted 2 weeks ago

“excellent piece of kit”

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Posted 2 weeks ago

“Even after 12 years we can order spare parts. Not in the Netherlands but the most important is we got them.”

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Posted 2 weeks ago

“Excellent purchase and an excellent FedEx delivery, super fast. Three happy children.”

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Posted 3 weeks ago

“We ordered spare parts to Sweden (from the French website) since the Swedish company is currently not doing business. It worked like a charm and we got the parts in roughly a week which is totaly acceptable. I will gladly order from here again.”

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Posted 1 month ago

“Fantastic service from this company I ordered the wrong item contacted customer service Harriet was polite helpful and very professional and sorted out the correct part I needed I highly recommend this company”

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Posted 1 month ago

“Very good , valid product and fast shipping”

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Posted 1 month ago

“Excellent service, all the way through, product is great, the grandchildren are happy, what more can you want. Very professional. Thank you”

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Posted 1 month ago

“Great product and customer service, we have had a Jump King Trampoline for several years and purchased spare to keep it in repair. We have however, just had to wait some 8 months for parts which has been very frustrating. Product is very good quality.”

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Posted 2 months ago

“Not much imidiatly available. i waited 6 months”

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Posted 2 months ago

“Had to wait a while but Jumpking were great at letting me know when my replacement net and rods had arrived. Once I placed the order the delivery was made in July at a few days. Now i'm just waiting for a rain free day to put it up.”

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Posted 2 months ago

“Great company to work with. Very helpful when I didn't know what items I needed to purchase in order to repair my storm-damaged trampoline. Once ordered delivery was super quick.”

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Posted 2 months ago

“Extremely fast delivery - next day!!! My grandson loves it!!”

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Posted 3 months ago

Jumpking.eu is rated 4.3 based on 1,915 reviews