Offpeakluxury.com Reviews

Name: Offpeakluxury.com
Address: Lee Mill Road, Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge, United Kingdom
Rating: 4.77

4.8 Rating 5,789 Reviews

98 %

of reviewers recommend Offpeakluxury.com

Company Reviews

Metrics

Info

4.8

Based on 5,789 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury.com:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Email:

marketing@offpeakluxury.com

Location:

Lee Mill Road,
Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB,
Hebden Bridge
United Kingdom
HX7 7AB

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Offpeakluxury.com 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The luxury break voucher was a gift for my partner. Because of the pandemic, there were major delays in trying to book and the Offpeakluxury team were extremely helpful in securing the hotel booking for us. The phone and email service was responsive, prompt and efficient. I would have no reservations about using Offpeakluxury again.”

Helpful Report

Posted 3 years ago

“The experience with them was 5 star from start to finish. The booking involved a dog so it wasn't instant confirmation as they needed to speak to the hotel to check for dog friendly rooms. I spoke to Paula and unfortunately the hotel in question didn't have the availability. We worked together and managed to find somewhere that we could book same day. Had a lovely stay at the hotel, but the real star of the show was Paula who was helpful throughout.”

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Posted 12 hours ago

“Customer Service brilliant, called answered quickly and Paula agent was knowledgeable and very helpful. Offer GREAT value for money, made me feel like they truly wanted to help and I felt valued.”

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Posted 18 hours ago

“very pleasant lady Clare who dealt with the booking.all went through ok.Would certainly reccomend”

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Posted 1 day ago

“Lovely hotel with beautiful grounds. Staff are fantastic and friendly. Food was delicious. We got a room upgrade and the bed was so comfy. The pool and spa area could do with updating but it did the job. We will be back to this hotel.”

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Posted 1 day ago

“Easy to use Had a better deal than the hotel”

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Posted 2 days ago

“Clear website, seems to be an efficient and straight forward process”

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Posted 2 days ago

“Very good offer”

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Posted 3 days ago

“Ravenwood hotel was a pleasure to stay at Sammy who checked is in and looked after us was an amazing host and made the stay memorable”

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Posted 4 days ago

“Easy to book and price was competitive.”

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Posted 5 days ago

“I booked the hotel by phoning the company rather than online and the agent who dealt with my call was pleasant and efficient and the whole booking process took just a matter of minutes .”

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Posted 6 days ago

“I found the lady I sploke to very helpful and accomodating, she rang back promptly after contacting the hotel with an enquiry. She was clear with information. Satisfied customer”

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Posted 1 week ago

“Very straightforward to book. Sophia (hope thats spelt correctly) was extremely pleasant and helpful.”

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Posted 1 week ago

“Professional,friendly service”

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Posted 1 week ago

“Overall a good choice and range of hotels, although some offers have reduced in quality in that it restricts some options eg only 1 meal included regardless of how many nights booked.”

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Posted 1 week ago

“Great service. Last minute booking, went out of their way to help. Even contacted me by phone to ensure I had received everything by email.”

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Posted 2 weeks ago

“Easy to use website...great offers”

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Posted 2 weeks ago

“Mary, the lady I spoke to, was very helpful,efficient, informative and pleasant. When I first called, her system wasn't working properly. She suggested tha she should end the call and call back when the problem was sorted. This she did and we completed my booking without further ptoblems.”

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Posted 2 weeks ago

“Found the 2 members of staff very helpful and came back to me by email and a phone confirming the dates I requested”

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Posted 2 weeks ago

“Alway have hotels you can trust, with great deals!!!”

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Posted 2 weeks ago

“First class service and attention to detail. Used this company several times and always been completely satisfied.”

Helpful Report

Posted 3 weeks ago

Offpeakluxury.com is rated 4.8 based on 5,789 reviews