Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,337 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,337 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

Write Your review

Tell us how Bonners Music made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bonners Music 5 star review on 22nd April 2025

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently purchased a second-hand Yamaha Clavinova CLP265GP digital baby grand. Absolute top-notch immaculate condition instrument looking fantastic in the lounge (even the wife doesn't mind it!). Not stopped playing it for days (like being a kid again). As you'd expect, solidly built, keyboard action fantastic, sound rich and fully bodied, feels and sounds just like a real grand piano at a fraction of the price. Very pleased, feel like i've acquired an absolute bargain. Great advice and customer service from Olly in the shop. Purchase process smooth, went in shop by chance on a Friday, saw the instrument, bought it and had it delivered very promptly by the following Tuesday.”

Bonners Music 5 star review on 9th July 2020

Helpful Report

Posted 4 years ago

“Collected a Bass VI yesterday 22/4 and must say the neck is comfortable to play and overall sounds great. Bonners staff helpful and knowledgeable as always.”

Helpful Report

Posted 8 hours ago

“Great service, very helpful. Delivery was quick and very well packed. Fantastic, definately order from Bonners again.”

Helpful Report

Posted 9 hours ago

“Very good fast delivery”

Helpful Report

Posted 16 hours ago

“Quick and easy from buying to delivery. very happy :)”

Helpful Report

Posted 18 hours ago

“Best price. Great service. Dan really helped me out with the small issues I had.”

Helpful Report

Posted 1 day ago

“Very pleased with the purchase. The buying process was professionaly completed.”

Helpful Report

Posted 1 day ago

“Excellent equipment, well and politely delivered. Excellent transaction”

Helpful Report

Posted 2 days ago

“Service beyond reproach”

Helpful Report

Posted 2 days ago

“Fast Service, Easy Ordering, Products in stock and advice available.”

Helpful Report

Posted 2 days ago

“Great product just as described and great customer service. Item shipped fast too AAA+++”

Helpful Report

Posted 2 days ago

“Great service, quick delivery, keyboard i purchased was like new, gig bag i ordered was not delivered & found out after calling store that it was out of stock, not a big deal but still waiting for it to be delivered. Apart from that a good shop to deal with .i have purchased a new piano in the past as well as a Nord organ & absolutely no problems at all.”

Helpful Report

Posted 2 days ago

“Excellent service. Well informed staff were able to give extact informtion without being overtly keen to seel me just anything. I felt that I was not being rushed, but giving an opportunity to choose exactly what I needed.”

Helpful Report

Posted 5 days ago

“Hassle free in every sense. Quick shipment. Hubby was very happy with Birthday gift.”

Helpful Report

Posted 1 week ago

“Outstanding from the first point of contact. Knowledgeable staff at Eastbourne who gave a great deal of time to help me choose between two keyboards. Apart from the two keyboards I came to try, there was a great array of other keyboards available - and the guitar and amp section in the adjoining room was pretty spectacular too. As well as the syths and electric pianos, there were many pianos in store for perusal. I ended up coming home with one of the keyboards I came out to try. Highly recommend this store for the help and expertise, and the all round atmosphere of the store which was terrific from the moment I arrived. I had a few queries to sort out post-purchase which were also dealt with professionally. Thoroughly recommend - worth the trip to visit and chat through everything you need to discuss and then try what you want to try for as long as required.”

Helpful Report

Posted 2 weeks ago

“Great customer experience and expert advice. Keyboard delivered on time and well packed.”

Helpful Report

Posted 2 weeks ago

“My new digital piano was delivered and installed exactly as agreed, and I have no fault to find with the service”

Helpful Report

Posted 2 weeks ago

“Really helpful when I phoned up to ask about my order. Order of digital piano dispatched and received with no problems. Would recommend.”

Helpful Report

Posted 2 weeks ago

“Swift service and responsive aftercare.”

Helpful Report

Posted 2 weeks ago

“Very welcoming staff who showed us which pianos we should be looking at for our required needs. No pushy selling. Even the other members of the public were helpful in ensuring my son chose the right piano. Thank you everyone. We chose the Kawai CN301 and he is Grade 6 ready and loving it.”

Helpful Report

Posted 2 weeks ago

“Excellent communication and quick delivery. A problem with my order was sorted out promptly and efficiently.”

Helpful Report

Posted 2 weeks ago

Bonners Music is rated 4.9 based on 4,337 reviews