Disgusted with Takealot return service !
I ordered an expensive cellphone case and unfortunately ordered it for the wrong cellphone make. When the item arrived it was already opened with the seals and packaging in poor condition. When wanting to return the item they have declined the return due to opened seals on the box which is how we received it!
They refuse to refund me, credit my account and have not returned the item either. So they have essentially taken my money without actually providing anything in return. I also had to phone the call center to find out why the return could possibly have been declined as no follow up email was sent to me regarding this.
11 months ago
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