The first piece of furniture I’ve ordered from Made and probably my last. They offered to replace the broken bit of furniture they sent which seemed fair. What seems ridiculous is their absolute incompetence in arranging collection of the broken bit which, despite me asking 3 times, was not collected with the new delivery. They then seemed to think it acceptable to suggest various random delivery times for me to be in to let them collect the old piece. What a waste of everyone’s time. None of the staff could explain why they hadn’t collected the broken unit despite me asking. Still unresolved.