A dreadful experience. We bought a sofa and chair from Made in Summer 2020. The delivery was several months later than promised, and the sofa was literally too hard to sit on. We raised this with the store and they said it would get softer with use, but almost a year later it hasn't and is clearly not upholstered with the same material as the instore display sofa. Complaints have got nowhere, with Made still saying that it will soften - 11 months later! We are left with a totally useless sofa.
3 years ago
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