Asked for a price match. Their response was to use an irrelevant excuse not to match the price of a High Street competitor. The reason they boast never knowingly undersold, is they do everything they can to wriggle out of price matching. So much for their values of customer loyalty. I simply took my business to their competitor and in future I wont be returning my custom back to John Lewis.
Far too many clever so and so's in these big companies, who have a mindset of how can I best deny you?, instead of how can I best serve you?
4 years ago
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