They sent me a damaged item. So I submitted a reship request for a replacement. Then they automatically charged me for the replacement! Now I have been on chat (because you can’t call anyone there) for over 35 minutes and after diandra, Jess and Osamma picked up I still can’t tell if I’m dealing with a human or a robot. iherb STINKS. It was such an insane experience from start to finish. Zero customer service. Sending damaged items. Slow shipping. First and last time I will order from them! Please stay away. This company needs to shut down!
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