Ordered a king size mattress which arrived in good time, however the two delivery men literally could not get away from my house fast enough. They barely pushed it into the kitchen. I realise Covid rules mean they shouldn’t enter a customer house but honestly, a bit of common courtesy? When you live alone a king size mattress is not going to get up the stairs! If plumbers and other tradespeople can come into a house (with appropriate PPE) then why can’t dunelm delivery drivers? They didn’t even have masks or gloves. And because they could not get away fast enough, I was unable to check the mattress which was completely soaked on the bottom half, despite being wrapped in filthy plastic - mud which was now all over my kitchen floor. I have no idea how this happened, they must have put the mattress down in something wet and dirty but I am thoroughly unimpressed.
4 years ago
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