Spent $1100 on Christmas tree in 2015 (used 3 Christmases). This year in 2019 the plastic thing that holds the wires for lights broke making the tree only usable without the lights. When speaking to representative at Balsam Hill, she could not help in telling me where I could buy a replacement for it. Totally wrong. Go with a company that is either willing to sell replacement parts or tell you where to buy them (They refused on both counts).
5 years ago
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