Almost 5 years I have used WWExpress for my 100 staff’s uniforms and yet in recent years it is let down after let down!
Your website shows ALL sizes in stock yet customer services then tell us you have practically none of them, a company of your size certainly has the ability to have on-the-fly stock management linked to your website, so my only assumption is you make all items listed as in stock to get orders to assist cash flow into the business.
Its just not on! We have worked TIRELESSLY for 18 months through the pandemic and have supported the NHS Nightingale end of life units and at each stage we have been let down by WWE
Honestly, I simply cannot run a business with pie in the sky delivery dates, emails from you saying part delivery, then emails saying the rest will be here 25th aug, nothing delivered, no email, and your live chat has no clue when they will be in
We are small fry to you, but 1000 small accounts leaving you for another supplier will have a huge impact in comparison to the odd colossal account that I assume are taking your time and resources to keep happy
3 years ago
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