This product was not for us - we returned it unfortunately ticking 'used' as we had taken it out of the packaging and put it over ourselves within two covers for a short while to see if we liked it. T&Cs state we could not return it as used. (we should have read this)We therefore had it returned to us and we are left with a product we do not want because we found it dense and heavy. Very poor customer service and left us feeling they have no faith in the product if it could not be 'trialled' - you either buy it/use it and therefore keep it.
5 years ago
The Wool Room has a
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