Due to lockdown I was pleasantly surprised that I was still able to trade in items at CEX Newmarket. I requested online and was told to drop and go at the store. Upon arrival I knocked on the shutter as requested only to hear a voice from behind shouting "is it drop and go?" When I answered, the shutter was raised and a very rude employee called Justin aggressively shouted "whats your order number. I replied and he told me put the three items on the table, no please no thank and no courtesy. When asked how long to check them, he rudely replied, "As long as it takes!" This is the second time during both lockdown I have dealt with him and both times he was rude, unhelpful and irritated that I dared to interrupt his day!