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Mrs Kate
Call handler very polite and helpful and booking process simple. However, we never got a booking reference, as defined in their terms, and when we got to our lodge, it did not have an en suite bathroom and there was no bath in the property, as advertised! This caused a problem as we had our young son with us. Having checked with the park operator we were told that the pet-friendly lodges do not have a bath. Disappointed. However, standard of holiday otherwise was very good.
9 years ago
Waterside Breaks Ltd has a 4.9 average rating from 1,371 reviews

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Alice, Customer Support

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