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Bill A
Bought a set of wind deflectors, all the description said was to fit Ford Transit 2013 on, nothing to distinguish between type of van so I mistakenly thought they would be a universal fit, When they arrived, the label stated that they were for a 2002 - 2013 van and found they didn’t fit my van so I contacted Vanpimps. Their response was that since it was my mistake I had to organise and pay for the return and in their opinion they had sent the correct item, regardless of what the label said. Not the type of business I want to deal with and won’t in the future, ridiculous customer service
4 years ago
VanPimps has a 4.7 average rating from 3,174 reviews

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Alice, Customer Support

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