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Yvonne Barton
My door number was left off my shipping address. I emailed and messaged on Facebook immediately but was told it could not be ammended. I was told I would have to cancel and reorder. This would be fine, but I used a black Friday discount code. The customer service representative said that they would not honour the discount code for the reorder even though it was their error. Just not acceptable
6 years ago
Urban Outfitters has a 2.4 average rating from 34 reviews

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Alice, Customer Support

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