I have had many bad experiences place an order with Tim hortons through Uber eats. Each and everytime I get my order it’s either missing items damaged or bags have been tampered with. I always send a message with Uber eats placing a complaint take pictures of my order and provide them with the receipt and they refuse to refund my items I never received. This is such poor customer service and very unprofessional to Uber eats . We are the customers paying higher amounts using your service and you should always honour the complaints and compensate your customers for either the delivery person mistake or the restaurant itself. The customer should not have to take accountability for this. What ever happened to the “ Customer is always right “ this Uber eats app is just a scam and they should be ashamed taking our money and ripping us off. Wouldn’t recommend using this app folks so just beware!
11 months ago
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