Traveltrolley are acting like complete cowboys when it comes to refunding cancelled flight tickets. Qatar Airways (and the law) say that we are entitled to a full refund for our cancelled flights. But Traveltrolley will only give the option of a Credit note or a refund LESS a £75 per person charge. This “cancellation charge” is not listed anywhere in their terms and conditions, so they are just trying it on. Do not book with them or their parent company Southall Travel.
5 years ago
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