I had a terrible experience. I was debited twice of £23 in October, 2022 and till now 4th Jan.2023 no refund. I have made several charged calls even till this afternoon to trainline, coach, national express. All of them kept tossing me, muting the call for over 24minutes and still no one could answer me. The customer service is fucked up, they all need to under go professional trainings. I have not been refunded in summary, very annoying!!!!!
2 years ago
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