If you want to know the measure of any company, ask how they treat their most vulnerable customers. I am highly functioning neurodivergent, and I'm also a DA survivor. Starting life from scratch is hard, TEFL is my escape - a chance to keep mobile, and keep safe. For starters the TEFL Org rep I spoke to helped me see my own potential. I was dubious at first, but then for the first time in my life I'm being told my jumbled list of qualifications and disciplines doesn't hold me back: it might give me an advantage in this job market. The tutor was patient, especially when (being neurodivergent) I had unique struggles with the course. My tutor and The TEFL Org staff did everything they could possibly have done to help me, to ensure I'd actually finish my qualification. I had a lot of 'life' stuff to sort out, so it took me longer. With the support offered on the website and from their reps, I'd already started tutoring online by the time I finally passed my qualification. I've already been told I'm one of the best (or the best) tutors some of those students have had, and some of them have been using online tutors for years. I really can't thank them enough. I learned a lot too. I would never have met those students if it wasn't for the encouragement and support of The TEFL Org. Thanks to them I have more than a qualification: I have hopes, dreams, and a newly found sense of self-worth.