My dog loves Tails dried food and I have no complaints regarding the food. However I have been bitterly disappointed with the delivery service provided by Yodel on 2 occasions. On one occasion Yodel stated on tracking that the parcel had been delivered through the letterbox. Impossible!!!! The parcel had in fact been thrown over a 6 foot wall into next door’s garden. I phoned Tails and informed them of the delivery difficulties and their customer service was excellent. Linda was extremely helpful, contacted me when she said she would and is a credit to Tails. Perhaps Tails ought to use an alternative courier to Yodel.