I organised a home eyetest for my mother who had a fall. We were left really dissatisfied. Spec savers lost her frames that needed the updated prescription. After continuous chasing we were told that they lost her frames and we should choose another pair up to a certain price online. I requested that they should bring the selection home so she can try them on. Finally they agreed. This delayed by another 3 weeks. Her new prescription is very blurry and she refuses to use these but specsavers are reluctant to take another eyetest to rectify. They insist it’s the lighting in the room that’s making the vision blurry.