NOT too HAPPY with Customer Service. I am covered by an extended warranty, but I still need a receipt to show I purchased a battery snow blower ? I found a receipt from 2023 over the purchase and e mailed it to Snowjoe.com I haven’t even used the snowblower yet because we had no snow. The battery is defective. I finally had so snow and I got nothing. I haven’t even gotten a e mail confirmation that they received the receipt. There customer number is never on. I can never get though either. Leave a name and number and it hangs up before you can It’s been a real Snow Job by SnoJoe