The product looks great and the rating is not due to quality. However it didnt occur to me that the lid would not make the cup spill proof. The cup is therefore not fit for purpose for me...namely it cant be taken to work full which was the point. Not having the time to get to a post office during their opening times to send it back means lve kept it but havent used it and am unlikely to. Pity you dont sell lids separately as l would have bought one. Make it clearer please that the lid doesnt make the cup spill proof so those like me who dont read all the small print, which was my fault,dont make this error and waste money.