Ordered a basket arrangement for my 90 year old mothers Christmas present. It was ordered about a week before a delivery date of Monday 23rd December. No show so I emailed Serenata the next day who replied there had been a technical issue and I had to reorder with the earliest delivery date they could offer of Saturday 28th December. Mum was obviously disappointed but was OK with this. Again a no show from Serenata, again I emailed them to get the same response, unable to fulfil order due to a technical issue and I had to reorder yet again ! What is going on Serenata ??? I obviously requested an immediate refund and will order from another company.