I was on the phone for 3 hours with a tech trying to get a problem fixed. She couldn't fix it so she said the last thing to was reset my phone. I asked her if afterward I would get all my data back. She guaranteed me that I would. So she reset my phone. Too make a long story short, I lost almost all of pictures. Called back 3 times to get this resolved. Basically all they had to say is "Sorry, but we've done all we can. Lots of very improtant pictures lost, including those of my deceased parents and many other family members. This really sucked.
1 month ago
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