They informed me they had received a prescription from my surgery. Ten days later when I call to find out where my meds are they tell me they returned the prescription as they thought it was a duplicate. They can't be bothered to pick up a phone to check, they just return it. In addition, they can't be bothered to call or email the patient to tell them that it's been returned. If they can't do the simplest things correctly, someone could die. Have they no understanding of this? Are they yet another company who will have to say that bland and meaningless drivel "lessons have been learned" when they cause the death of a patient through their incompetence? I now have to go to the surgery to organise a prescription, in other words, I'm solving the mess that pharmacy2u have created because they don't care. If I lived a long way from my surgery and didn't have transport I'd be in real trouble right now.Please do not use this company, your life depends on keeping away from them.