I have never had to deal with such an incompetent, rubbish delivery company before than Parcelforce. I have just started a small business, and so it's vital that stock arrives on time . Unfortunately my suppliers always use Parcelforce for their deliveries. They are conscientious, and get the products sent out quickly, but are sadly let down by this terrible delivery company. I have had four parcels sent to me and three of them never turned up on the day. I have had to hang on the telephone over and over to find out where my items are and why they were not delivered, and all you get is a disinterested customer service person who can't answer any of the questions! Yesterdays excuse was that they are so busy because it's been a bank holiday week. This company should learn by DPD standards who never miss a slot and always deliver on time. Parcelforce you are rubbish!!