Absolutely horrendous experience. They rearranged my delivery 4 times and didn’t deliver. Newport depot promised 2 of those deliveries and after waiting in all day there was no show! Tracked my delivery and it would change to addressee advised to collect??? The manager of depot refused to speak to me I wonder why? This went on for 13 days constant phone calls and wasting my time waiting in all day!! Absolutely shocking customer service would never order anything that’s delivered by parcel force again! Oh and the excuse was the driver couldn’t get it in the van!!