PLEASE DO NOT USE THIS SHODDY EXCUSE FOR A SHIPPING COMPANY. I paid this outfit £136.77 to ship some item to Malta. 1 week later the goods were returned back to me with an explanation. I never received an email, a phone call or a letter to let me know the goods were been returned. They never left the country. I had to contact this company David Davis ParcelCompare Escalation Team, for them to tell me that the goods failed an x-ray so they have been returned back to me, also “ All returns are chargeable as per our terms and conditions because the carrier applied the return fee to our account hence we have no other choice than to forward the charges to you. We will confirm the return fee soon.“, how can I be charged a return free when they never delivered the goods in the first place? This is absolutely sicking customer service. DO NOT USE PARCELC0MPARE EVER AGAIN.